Seasonal Key Holder

Southern Tide • Islamorada, FL

11d

About The Position

The Keyholder assists with the daily operations of a Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Southern Tide brand, its coastal lifestyle, customers, and merchandise.

The Keyholder presents and sells merchandise in a way that reflects the brand, supports customers with product knowledge and styling recommendations, and contributes ideas to improve sales and grow the business. The position also involves using point-of-sale software for transactions, inventory receiving and transfers, and opening and closing registers and the store when management is absent. The Keyholder helps maintain inventory integrity, prevent shrink, and conduct cycle counts and the year-end physical inventory.

Requirements

• High school diploma or GED.
• At least 2 years of retail experience.
• Advanced computer skills, including Excel and Word.
• Strong attention to detail and proficient oral and written communication skills.
• Ability to work as part of a team and interact with others.
• Ability to multitask, stay organized, and take initiative.
• Ability to work in a fast-paced environment with minimal supervision or direction.
• Flexibility and comfort with problem-solving.
• Ability to bend, stoop, and kneel.
• Ability to lift up to 50 pounds.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Responsibilities

• Present and sell merchandise consistent with the brand, interacting with customers and suggesting merchandise.
• Provide merchandising suggestions to management that may improve sales.
• Build a personal client book.
• Learn and use the point-of-sale software, troubleshooting in the absence of the Store Manager and Assistant Store Manager.
• Use the system for routine register transactions, inventory receiving and transfers, and opening and closing registers and the store.
• Learn, reference, and share current product knowledge; provide recommendations and professional service, including fit and fashion advice and add-on suggestions.
• Participate in store-related meetings and work toward exceeding sales and service goals set by store management.
• Operate the store in accordance with company policies and procedures.
• Provide ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, and hours of operation.
• Safeguard store assets and maintain inventory integrity.
• Help prevent inventory shrink to the extent reasonable and appropriate.
• Assist with cycle counts and the year-end comprehensive physical inventory.
• Open and close registers and the store when the manager or assistant manager is absent.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED