Seasonal Key Holder

Southern Tide • Sevierville, TN

15h

About The Position

The Keyholder assists with the daily operations of a Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Southern Tide brand, its coastal lifestyle, customers, and merchandise, and presenting and selling products in a way that reflects the brand. The Keyholder provides customers with current product knowledge, recommendations, fit and fashion advice, and add-on suggestions to enhance their shopping experience.

The Keyholder supports store performance by participating in meetings and working toward sales and service goals, building a personal client book, sharing merchandising and business improvement ideas, and following company policies and procedures. The role also includes learning and using the point-of-sale system for register transactions, inventory receiving and transfers, and opening and closing the registers and store when management is absent. The Keyholder helps maintain inventory integrity, prevent shrink, and complete cycle counts and the year-end physical inventory.

Requirements

• High school diploma or GED.
• At least 2 years of retail experience.
• Advanced computer skills, including Excel and Word.
• Strong attention to detail and proficient oral and written communication skills.
• Ability to work as part of a team and interact with others.
• Ability to multitask, stay organized, and take initiative.
• Ability to work in a fast-paced environment with minimal supervision or direction.
• Flexibility and problem-solving skills.
• Ability to bend, stoop, and kneel.
• Ability to lift up to 50 lbs.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Responsibilities

• Assist with the daily operations of the retail store, including sales and customer service.
• Present and sell merchandise in a manner consistent with the Southern Tide brand.
• Provide customers with product knowledge, recommendations, fit and fashion advice, and add-on suggestions.
• Suggest merchandising changes that may improve sales.
• Build a personal client book.
• Learn and use the point-of-sale system for register transactions, inventory receiving and transfers, and opening and closing registers and the store.
• Participate in store-related meetings and work toward sales and service performance goals.
• Operate the store in accordance with company policies and procedures.
• Provide ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, or operating hours.
• Safeguard store assets and help maintain inventory integrity and prevent inventory shrink.
• Assist with cycle counts and the year-end physical inventory.
• Open and close registers and the store when the Store Manager or Assistant Store Manager is absent.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED