Urban Outfitters Temporary Key Holder

Urban Outfitters•Baton Rouge, LA

19d•Onsite

About The Position

Urban Outfitters is hiring a temporary Key Holder to work approximately November 29, 2026, through January 31, 2027. The Key Holder collaborates with the store management team to supervise daily store operations, set an energetic pace, accomplish operational and visual objectives, and drive sales through genuine customer connections. The role represents the Urban Outfitters brand and supports a high-quality, seamless omnichannel shopping experience. It also provides floor leadership, supports team learning and onboarding, assists with opening and closing procedures, and helps execute shipment processing, restocking, visual presentation, and store safety and inventory practices. URBN offers employee perks and benefits, with availability and eligibility subject to location and employment status. Listed benefits include medical, dental and vision coverage, paid time off, employee discounts, and retirement savings. The starting pay is $15.00 per hour.

Requirements

Passion for the Urban Outfitters brand.
Leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Represent the brand in a manner reflective of company values and lead by example in delivering extraordinary service and genuine customer connections.
Use customer feedback to understand customer perspectives and improve interactions.
Deliver a seamless omnichannel shopping experience using available tools, including MPOS, POS, in-store pickup, and curbside pickup.
Serve as a floor service leader by maintaining an energized pace and positive service environment, communicating daily sales goals and key metrics, and attending to zone and floor needs.
Teach and share product knowledge, brand messaging, and approaches to exceptional customer interactions using brand resources.
Exercise decision-making and multitasking while prioritizing customer service over tasks.
Participate in daily opening and closing office procedures, operational tasks, and projects with the store management team.
Collaborate with partners to process shipments, restock and place products, maintain visual and display standards, and process omnichannel orders accurately and promptly.
Follow store safety standards, maintain inventory accuracy, help reduce product loss, and comply with company policies and procedures.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Support new-hire orientation and training, and provide leadership with feedback on associate performance and promotability.
Develop new skills, respond openly to feedback, and enhance the customer experience through positive, authentic interactions.
Stay current with communications, share information with the team, and participate in daily meetings, store initiatives, and brand focuses.