About The Position

Levi Strauss & Co. is seeking a consumer-centric, proactive Key Holder who models and coaches a strong customer experience. Reporting to the Store Manager, the role supports customer service, sales, merchandising, and store operations while helping create a positive experience for customers and employees. The Key Holder shares the company’s values of originality, integrity, empathy, courage, and performance, and serves as a role model for the store team. The position supports the leadership team by helping maximize sales, training and coaching employees in selling behaviors, supporting product placement and visual merchandising, and contributing to store operations and customer-focused initiatives. The Key Holder must comply with store policies and management directives and meet or exceed established sales and performance goals. The role is part-time in Jacksonville, Florida.

Requirements

  • Must be at least 18 years old.
  • Must have reliable transportation.
  • Ability to lift up to 40 pounds and frequently move around, kneel, carry items, reach overhead, and climb ladders.
  • Ability to follow store policies, procedures, programs, and management directives.
  • Ability to meet or exceed established store and individual sales and performance goals.

Nice To Haves

  • Passion for fashion and understanding of the brand’s heritage.
  • Empathy toward customers and coworkers and a positive contribution to store culture.
  • Proactive approach, openness, and willingness to make decisions and lead by example.
  • Ability to support training and coaching of store staff.

Responsibilities

  • Model and coach an engaging customer experience across customer service, sales, merchandising, and store operations.
  • Support the leadership team in maximizing sales opportunities.
  • Help train and coach store staff and model Levi Strauss & Co. selling practices and authentic customer service.
  • Support moving products to the sales floor, store operations, and visual merchandising.
  • Help lead a positive shopping experience and support customer-focused initiatives.
  • Comply with store policies, procedures, and programs and follow directives from store management.
  • Meet or exceed established store and individual sales and performance goals.

Benefits

  • Full-time employees receive three weeks of paid time off in their first year, increasing to four or more weeks thereafter.
  • Immediate medical, dental, and vision coverage for full-time employees.
  • Free medical premiums with Live.
  • Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
  • 50% employee discount for full-time and part-time employees.
  • 401(k) match of 125%, up to 6%.
  • Opportunities to pursue advanced roles at Levi’s, Dockers, and Beyond Yoga.
  • Competitive pay and incentive plans.
  • Paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.
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