About The Position

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves leading by example, modeling desired behaviors for the sales team to provide inspirational, authentic, and personalized customer service, and achieving all sales and customer service targets. The Key Holder will also be responsible for essential start and end-of-day cash reconciliation, as well as opening and closing the store on a rota basis. This is an ideal opportunity for an ambitious self-starter with previous retail experience looking for their first supervisory role and a step towards a fulfilling career with a leader in prestige beauty.

Requirements

  • Proven retail experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Nice To Haves

  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable

Responsibilities

  • Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
  • Lead by example, modeling the behaviors that the sales team need to demonstrate.
  • Provide inspirational, authentic and personalized customer service.
  • Achieve all sales and customer service targets.
  • Carry out essential start and end of day cash reconciliation.
  • Opening and closing the store on a rota basis.

Benefits

  • health insurance coverage (medical, dental, and vision insurance)
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education-related programs
  • paid holidays and vacation time
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