Key Account Senior Clinical Specialist

Abbott • Columbus, OH

1d • $78,000 - $156,000 • Remote

About The Position

The Key Account Senior Clinical Specialist supports Abbott’s Electrophysiology (EP) business and its technologies for treating heart disease, including atrial fibrillation. The role works across a multifunctional team and provides clinical, educational, and sales support to medical professionals and internal colleagues. It includes attending EP procedures, supporting mapping, training and proctoring staff and physicians, and helping centers develop toward independence.

The specialist works with assigned accounts to understand their needs, address questions and concerns, evaluate opportunities, monitor competitor activity, and develop account growth strategies. The role also involves coordinating case coverage and customer meetings, developing case studies and training materials, sharing case learnings, and delivering fellows training. Travel of approximately 50% is required, with schedule flexibility for case coverage and customer meetings after hours and on weekends. The position is remote in the United States.

Requirements

• Willingness and ability to travel 50% of the time.
• Strong communication capacity to integrate multiple business partners into EP procedure schedules and strategies.
• Presentation skills and ability to articulate procedure details, anticipate needs, and promote Abbott technologies.
• Registered Nursing Degree (RN), Certified Radiology Technician (CRT), Cardiovascular Technician (RCIS), or equivalent experience.
• Strong organizational and follow-up skills and attention to detail.
• Excellent interpersonal, verbal, written, and presentation skills.
• Schedule flexibility for case coverage and customer meetings after hours and on weekends.
• Excellent personal computer skills, including MS Excel, Word, Outlook, and PowerPoint.
• Exceptional knowledge of EP ablative therapies and the medical devices industry.
• Verification that vendor credentialing requirements will be satisfied; these may include COVID-19 vaccination.

Nice To Haves

• At least 3 years of prior EP industry experience.
• Advanced degree.
• Bachelor of Science in a related field.

Responsibilities

• Work within a multifunctional team using critical thinking, collaboration, and time-based execution.
• Attend EP procedures and provide mapping support.
• Proctor staff and physicians and help develop centers toward independence.
• Contact and visit clients and potential clients as directed by area and national leaders, addressing questions and concerns.
• Provide in-case support, new product training, sales support, product-use information, staff education, in-services, and technical troubleshooting to medical professionals.
• Execute an EP development and clinical staffing entry and exit strategy for each account.
• Elevate the local clinical team through AAA execution and mentorship.
• Provide post-case debriefs to share best practices and case learnings with surrounding support staff.
• Create and distribute case studies and training materials.
• Provide fellows training.
• Develop and maintain in-depth knowledge of assigned accounts, evaluate them, monitor competitor activity, and develop growth strategies.
• Interface and interact with patients.
• Collect and study information about new and existing products and monitor competitor sales, prices, and products.
• Provide sales support, educational support, and clinical expertise and guidance to internal colleagues.

Benefits

• Career development with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree