Key Account Manager - East

Genea

2d•$150,000 - $240,000•Remote

About The Position

Genea is hiring a Key Account Manager to sell Genea Access Control solutions directly to large enterprise end users. The role develops, expands, and maintains relationships with ecosystem and integrator partners, and works with their global account teams. It calls for an experienced solutions salesperson who can address modern SaaS applications, customers’ adoption of cloud technologies, and different go-to-market strategies. The position is based in the US within the assigned territory, covers the US East, Eastern Canada, and part of EMEA, and requires regular travel. It reports to the Head of Sales.

Requirements

5–7 years of sales experience with a B2B SaaS company managing key accounts in physical security or related product types in a channel environment.
Must reside in the US within the territory: ME, NY, NH, MA, CT, RI, NJ, DE, MD, DC, PA, WV, VA, KY, TN, NC, SC, GA, AL, MS, or FL.
Proven track record in technical sales and key account management.
Demonstrated ability to generate revenue and exceed sales goals by managing processes for identifying, qualifying, and closing new business.
Experience using complex sales techniques within the enterprise sales process.
Proven track record of revenue growth in a technology-centric organization.
Experience with CRM tools, including Salesforce.
Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and Teams.
Aptitude for presentation writing and delivery.
Ability to travel as needed within the region.

Nice To Haves

Bachelor’s degree with a concentration in Business, Communications, or a related focus area.

Responsibilities

Develop and manage strategic channel partner relationships.
Drive revenue through new customer acquisition.
Target large, distributed, and often global end customers.
Manage accounts through complex buying processes.
Deliver sales presentations and end-user demonstrations of Genea access control and visitor management solutions.
Create strategic account plans with goals, strategies, and action steps that align partner objectives with Genea.
Conduct regular QBRs with accounts to discuss progress, outcomes, and account-plan adjustments.
Monitor customer satisfaction, gather feedback, and share results to improve the account experience and support future success.
Use data and analytics to inform decisions and strategy adjustments.
Use data to construct, forecast, and manage sales activities toward revenue targets and company goals.
Travel to meet customers, prospects, and technology partners; the posting gives expected travel as 40% and approximately 25–30% in the qualifications.
Work with a team to develop sales proposals, quotations, and pricing strategies.
Stay current with marketplace developments and competitor activities.
Partner with Marketing to plan and execute in-market customer events.
Perform other related duties as assigned by management.