Key Account Manager - Automotive Mechatronics

GHSP•Novi, MI

1d•Hybrid

About The Position

GHSP is seeking a Key Account Manager to own relationships with strategic automotive customers and represent their needs within the company. This commercial leadership role shapes account strategy, wins business, negotiates agreements, and supports programs through launch. The position works closely with Engineering, Program Management, Customer Service, Quality, and company leadership, influencing pricing, strategy, and growth for GHSP's automotive mechatronics and electronic control technologies.

Requirements

Bachelor's degree.
7–10 years of automotive sales or product development experience.
Experience leading customer development strategies for automotive customers.
Ability to develop and lead a global sales team in support of agreed strategies.
Strong technical curiosity and ability to understand and clearly explain products, technologies, and system needs to customers and internal teams.
Strong negotiation and presentation skills, with comfort working with customer purchasing, engineering, and executive leadership.
Ability to travel up to 25%, including globally, with weekly travel to North American customers.

Nice To Haves

Degree in Electrical/Electronic Engineering or a related field.
Familiarity with electronic control technologies and the vehicle systems they serve.
Experience managing RFQ, quotation, and contract review processes with automotive OEM or Tier 1 customers.
Experience with program launch, commercial claims, and resolving contract or purchase order discrepancies.
Working knowledge of competitor activity and market intelligence in automotive electronics.

Responsibilities

Own growth strategies for strategic customer accounts, using business analysis and customer cycle plans to drive profitable growth across multiple GHSP technologies.
Build and maintain relationships throughout customer organizations, from purchasing and engineering to senior leadership.
Partner with the business unit to define pricing and quotation strategies using market intelligence and competitor insight.
Lead RFQs from start to finish, ensuring timely and accurate quotations, a clear win strategy, and disciplined use of sales processes and tools.
Negotiate new business contracts and commercial terms with GHSP stakeholders, and ensure final contracts reflect agreed terms.
Secure tooling, prototype, and production purchase orders, and resolve discrepancies between quotations and customer purchase orders.
Represent the customer's needs during program launch, coordinate action across GHSP, and track open commercial issues.
Forecast existing business and project growth opportunities in partnership with Customer Service.
Present to customers and communicate customer needs and account strategy internally, balancing GHSP's commercial interests with long-term customer partnerships.
De-escalate critical customer issues early and manage commercial matters such as obsolescence claims, open economic issues, and customer-at-risk situations.
Plan and host customer visits to GHSP facilities.
Set quarterly goals ("Rocks") in agreement with the manager.