Key Account Manager

Owens Corning•Worthington, OH

1d•Remote

About The Position

Owens Corning is seeking a Key Account Manager (KAM) to lead strategic customer relationships within our Foamular® insulation business. In this highly visible role, you’ll own the commercial performance of a portfolio of key accounts—driving revenue growth, margin expansion, and long‑term partnerships. You’ll act as a trusted advisor to customers while collaborating cross‑functionally with Sales, Marketing, Pricing, Supply Chain, Operations, and Finance to deliver value and execute growth strategies. This role is ideal for a consultative B2B sales leader who thrives in complex environments, enjoys problem solving, and is motivated by owning results.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience
At least 5 years of experience in B2B sales and/or key account management
Ability to travel up to 60%
Strong proficiency with Microsoft Office tools (Excel, Word, PowerPoint) and sales technology
Strong customer relationship and stakeholder management skills
Excellent communication, presentation, and negotiation abilities
High level of business and financial acumen (pricing, profitability, cost‑to‑serve)
Self‑starter with strong organization, prioritization, and follow‑through
Comfortable managing complexity, change, and competing priorities
Results‑driven with high energy and ownership mindset
Demonstrates integrity and the highest ethical standards

Nice To Haves

Experience in building materials, construction products, or related industries
Understanding of building science or technical product applications
Proven success in creating and executing account plans and joint business plans
Experience launching and selling new products or solutions
Demonstrated ability to negotiate pricing and manage agreements through execution
Experience working cross‑functionally in a matrixed organization
Track record of profitable growth through forecasting, prioritization, and data‑based decision making

Responsibilities

Own and grow relationships with strategic accounts, serving as the primary commercial contact.
Develop, execute, and refresh account plans focused on growth, retention, share expansion, and product mix.
Understand customer business models, channels, and decision processes to uncover growth opportunities and manage channel dynamics.
Lead pricing actions, contract execution, promotions, and supply/service coordination to deliver on customer commitments.
Execute disciplined pipeline management using insight‑led, consultative selling.
Identify customer needs, quantify value, and align Owens Corning solutions to customer priorities.
Bring market insights, competitive intelligence, and data‑driven recommendations to improve mutual performance.
Identify new key accounts, product conversions, and expansion opportunities aligned with Owens Corning’s strategic priorities.
Build and communicate annual forecasts and account plans aligned to volume, mix, pricing, and financial goals.
Use data and analytics (shipments, POS where available, profitability, forecasts, service metrics) to anticipate risks and drive performance.
Partner closely with Pricing to ensure profitable growth through effective price/mix management and negotiations.
Support multi‑year strategic planning with customers where appropriate.
Build senior‑level customer relationships and establish strong operating rhythms (QBRs, joint business planning).
Act as the voice of the customer internally, aligning cross‑functional teams to deliver commitments.
Influence outcomes in a matrix organization through strong communication, credibility, and follow‑through.
Support customer training, trials, and implementations by coordinating internal expertise and resources.