Key Account Manager, Medical

Lubrizol•Boston, MA

9d•Remote

About The Position

Shape the Future with Us. At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you. How You’ll Make an Impact As an Account Manager at Lubrizol, you will drive growth within the medical industry by managing strategic accounts and developing new customer relationships within the medical device and medical polymer sectors. You will be responsible for developing and executing account plans, negotiating agreements, and collaborating cross-functionally to deliver innovative solutions using Lubrizol’s medical-grade thermoplastic polyurethanes. Your efforts will position Lubrizol as a trusted partner and industry leader, ensuring our continued success in the medical device market.

Requirements

Bachelor’s degree in Business, Engineering, or related field from an accredited institution.
Minimum 10 years of B2B sales experience, with at least 8 years directly managing key accounts in resins, polymers, specialty chemicals, or engineered materials.
Proven success in developing and executing strategic account plans with global OEMs, negotiating multi-year supply agreements, and securing long-term specifications.
Demonstrated project management, business development, and CRM/account documentation skills.
Exceptional negotiation, presentation, and relationship-building abilities.
Analytical and strategic thinker, with a hunter mindset and proactive approach to business growth.
Ability and willingness to travel domestically up to 50% or more.

Nice To Haves

Experience in the medical device industry, including knowledge of regulatory standards, biocompatibility, and product development cycles.
Strong technical foundation in medical polymers/materials, with ability to discuss material properties, regulatory requirements, and testing protocols.

Responsibilities

Develop and execute strategic account plans for targeted medical device customers to drive revenue and market share growth.
Identify and pursue new business opportunities with emerging customers and markets, leveraging industry insights and networks.
Build and nurture customer relationships, ensuring high customer satisfaction and retention.
Collaborate with internal teams (marketing, product management, engineering) to deliver tailored solutions that meet customer needs.
Deliver accurate monthly sales forecasts, maintain up-to-date CRM records, and drive adoption of CRM best practices.
Manage and grow high-value, strategic key accounts, serving as the primary point of contact and trusted advisors to senior stakeholders.
Negotiate and close complex, multi-year commercial agreements, optimizing margins and ensuring alignment with Lubrizol’s value proposition.
Coordinate cross-functional resources to deliver superior customer experiences and innovative product solutions, maintaining a deep technical understanding of Lubrizol’s capabilities.
Lead executive-level meetings and represent Lubrizol at major industry conferences, tradeshows, and events.
Analyze market trends, customer strategies, and competitive landscape to inform account strategies and uncover growth opportunities.