Key Account Manager

TAMKO•Memphis, TN

5d•Hybrid

About The Position

TAMKO is seeking a Key Account Manager. This person will serve as the primary sales contact for assigned account(s) and provide all aspects of key account management. This individual will create and nurture long-term relationships in the selling of TAMKO's full portfolio of building materials with the outcome of increasing brand awareness, product usage, and long-term profitability.

Requirements

Bachelor's degree from four-year college or university; or at least four years of related experience and/or training; or equivalent combination of education and experience.
Must have valid driver’s license.
Required travel by air transportation in and out of assigned territory.
Position requires overnight stays away from home.

Responsibilities

Coordination and management of all pricing functions for assigned account(s)
Coordination and administration of account(s): rebates, incentives, marketing allowances, and other various programs and services
Resolve discrepancies pertaining to account(s): invoices/billing, credit memos, return material authorizations, deliveries, price quotes, and warranty material certificates
As requested, inspect and collect information for product warranty claims in coordination with Technical or Warranty Service Department
Join, attend, and maintain local business organization partnerships such as local trade associations, home builder associations and local trade shows
Keep distributor showroom displays stocked with current literature and samples
Coordinate strategic business plans with other TAMKO sales personnel to increase sales
Promptly and professionally return all phone calls, text messages and emails
Collaborate and attend key distributor and contractor events in efforts to build relationships and promote TAMKO product usage
Prioritize top professional installer sales call strategy to drive product usage to maximize pull through sales
Subject matter expert in TAMO’s Pro Contractor Program and provide all field support and recruitment
Willing to perform other job tasks as assigned
Must be willing to speak to small and large groups to plan, organize and conduct product knowledge training to all TAMKO customers
Demonstrate selling features and benefits of all TAMKO products
Demonstrate correct installation process for all TAMKO products
Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning
Develop optimal travel plan to maximize service and limit travel costs
At minimum, prepare monthly activity/market reports and participate in accountability meetings with TAMKO management
Weekly reporting of sales expenses, customer call planning, mileage report, sales forecasting and competitor research
SAP support functions