Key Account Manager II

Sun Chemical Corporation•Atlanta, GA

22h

About The Position

The Key Account Manager II develops and executes strategic plans to maximize sales and profitability across a portfolio of designated key accounts. The role builds strong relationships with key decision-makers, develops an understanding of customers’ business needs and organizational dynamics, and aligns Sun Chemical’s solutions and resources to support long-term growth and customer satisfaction. The position serves as the primary point of contact for key accounts, negotiates contracts, and organizes and leads internal teams and resources to meet customer needs. The role requires regular customer engagement, including C-suite interactions, and collaboration with teams across marketing, product development, customer service, regulatory, operations, and supply chain. It also leads sales-cycle activities, field resources, account planning, negotiations, reporting, and customer issue resolution. Travel is 30–50%.

Requirements

At least 15 years of B2B sales experience, with a focus on managing large, complex accounts.
Excellent communication, negotiation, and relationship-building skills.
Strong analytical and problem-solving abilities.
Deep understanding of the industry, market dynamics, and customer needs.
Proficiency in CRM software and sales tools.
Bachelor’s degree in business, sales, or a relevant field.

Responsibilities

Establish and nurture trusting relationships with key clients at all levels, including C-suite engagement.
Develop comprehensive account plans that define sales strategies, growth opportunities, and key performance indicators.
Track account metrics, including sales revenue, customer satisfaction, market share, and competitive activity.
Act as a trusted advisor by identifying and presenting tailored solutions aligned with customer needs and business objectives.
Identify upselling and cross-selling opportunities within existing accounts.
Proactively identify and address customer concerns and resolve issues promptly and effectively.
Conduct regular customer visits and meetings to understand business needs, challenges, and strategic priorities.
Collaborate with marketing, product development, customer service, regulatory, operations, and supply-chain teams to ensure a seamless customer experience.
Influence and lead local sales, customer technical service, and inplant resources in support of account strategies and needs.
Manage the sales cycle, including proposal development, presentations, and closing deals.
Lead sales negotiations and contract renewals to secure mutually beneficial terms.
Prepare detailed sales reports and presentations for senior management, highlighting key trends and insights.