Key Account Manager I

Advantage Solutions•San Antonio, TX

5d•$44,900 - $78,500•Remote

About The Position

The Key Account Manager I drives sales growth, distribution, and retail execution for assigned customer accounts. The role partners with internal teams—including Customer Managers, Order Entry, Claims, Category Management, Schematics, and Retail Services—to achieve client objectives and increase sales volume in assigned markets. The position may support multiple manufacturer accounts, including pioneering, regional, and Tier 3 clients, and is responsible for relationship management, client engagement, sales execution, and business growth initiatives. The Key Account Manager analyzes sales and performance data, develops recommendations, manages promotional investments and trade funds, and works with retailers and manufacturers to meet objectives for sales, distribution, market share, pricing, shelving, and promotional volume. The role also supports merchandising and basic eCommerce execution, new-product distribution, account planning, and retailer headquarters engagement. Travel and driving are essential, with travel of up to 20% potentially required. Work is performed primarily in an office environment and includes extended sitting and computer use.

Requirements

High school diploma, GED, or equivalent experience required.
Strong sales presentation, negotiation, and business development skills.
Excellent interpersonal, relationship-building, organizational, written communication, and verbal communication skills.
Working knowledge of syndicated data and category insights.
Intermediate to advanced computer proficiency, including Microsoft Office applications.
Effective conflict resolution and problem-solving abilities.
Ability to influence and collaborate across cross-functional teams.
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Flexibility and adaptability as business needs and priorities change.
Ability to manage multiple projects and duties accurately while meeting deadlines and handling interruptions.
Strong analytical skills, including the ability to interpret data and identify growth opportunities.
Self-motivated, able to work independently, and focused on driving results.
Ability to travel and drive as an essential function of the position; travel may be up to 20%.
Ability to perform office-based work that may require extended sitting, hearing a telephone, using a computer, and lifting up to 10 pounds.

Nice To Haves

Bachelor's degree preferred.
1–3 years of experience in sales, account management, consumer packaged goods, retail, or a related field preferred.

Responsibilities

Drive sales, distribution, market share, and other key performance indicators for assigned accounts while staying within budget guidelines.
Support retail merchandising execution and basic eCommerce initiatives.
Achieve sales, income, and expense targets through marketing and promotional strategies.
Analyze sales trends and performance data to identify growth opportunities and recommend actions to clients and customers.
Manage promotional spending, trade funds, accruals, and bill-back programs within budget guidelines and prevent overspending.
Meet client objectives for sales, distribution, market share, pricing, shelving, and promotional volume.
Identify and pursue new business opportunities and implement strategies to capture them.
Lead retailer headquarters engagement and build relationships with key retailer decision-makers.
Maximize manufacturer marketing and promotional investments while following financial guidelines.
Maintain accurate retail pricing and indirect order guides by resolving discrepancies.
Coordinate with schematic, reset, and retail teams to secure client-approved planograms and schematics.
Drive incremental sales through new-product distribution and management of existing SKU portfolios.
Collaborate with category management to develop retailer presentations using data such as SKU optimization, promotional causal analysis, and lift analysis.
Manage accounts toward targeted ACV on innovation.
Build and maintain effective client and retailer relationships and communicate client goals, programs, price changes, and priorities to relevant stakeholders.
Develop sales presentations for customers and clients, identify opportunities, contribute to annual business plans, and resolve account issues and conflicts.