Key Account Manager

This is an exceptional opportunity to join Tucows, one of the largest global entities in wholesale reseller services. As a Key Account Manager, you will be responsible for managing some of the largest resellers in North America and driving revenue growth. The ideal candidate is a "people person" with strong relationship-building skills and experience in the domain, SSL, and email industries. This role offers the flexibility of remote work and the chance to be part of a dynamic team that is passionate about making the Internet better.

• Grow revenue and business in North America
• Lead all aspects of a portfolio of key accounts for wholesale domain, SSL, and email products
• Help customers to grow
• Identify business opportunities within the existing channel and cross-sell additional services
• Maintain and execute strategic account plans in partnership with internal and external stakeholders
• Assist with marketing promotions
• Develop strong business relationships with customers
• Understand and solve technical problems on a high-level
• Gain industry knowledge in hosting, domains, and email
• Work in a fast-paced, self-directed entrepreneurial environment

• Experienced Key Account Manager with 3-5 years demonstrated ability in a similar role and a proven sales track record.
• Post-secondary education or equivalent work experience.
• Technical affinity and ability to understand technical problems on a high-level.
• Industry knowledge (hosting, domains, email) is a great plus, the ability and willingness to gain this knowledge a must.
• Ability to work in fast-paced, self-directed entrepreneurial environment.

• Competitive salary and sales commission
• Post-secondary education or equivalent work experience
• Technical affinity and ability to understand technical problems on a high-level
• Industry knowledge (hosting, domains, email) is a great plus
• Ability to work in a fast-paced, self-directed entrepreneurial environment
• Work from home office with excellent time management and prioritization skills
• Proficient with internet, hosting, domains, email, SSL technologies
• Opportunity to learn new applications quickly
• Decision-making, problem resolution, and creative thinking skills
• Exceptional verbal and written communication skills
• Commitment to protecting the open Internet, narrowing the digital divide, and supporting fairness and equality
• Inclusion and diversity across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
• Reasonable accommodation for individuals with disabilities during the job application or interview process and in performing essential job functions
• Employee benefits and privileges of employment available