Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide excellent customer service and interact with the public in a courteous, friendly, and professional manner. The role includes collecting donations, responding to questions, following instructions, and keeping the kettle attended except during authorized breaks at a secure location. Workers wear identification and any special clothing provided by The Salvation Army and complete a daily time card. The position is seasonal, with various and irregular hours, including nights, weekends, and holidays. Work takes place outdoors in changing weather and may involve noise, dust, dirt, frequent interruptions, and interactions with people who may be angry, hostile, confused, or frustrated. A criminal history information check is required; a conviction does not automatically preclude employment.
Requirements
- Education: None.
- Have a pleasant, outgoing personality.
- Be able to work flexible hours.
- Be dependable and safety conscious.
- Provide excellent customer service.
- Be able to follow instructions with limited supervision and abide by rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
- Maintain a neat, clean, and tidy appearance.
- Be able to ring a small hand bell repetitively.
- Have moderate mobility, including standing and walking frequently.
- Be physically able to lift, carry, push, or pull light objects weighing less than 25 pounds, including a kettle and kettle stand.
- Be able to work with people from diverse backgrounds.
- Be able to stand or sit in one location for extended periods outdoors and work in changing weather conditions.
- Pass a criminal history information check. A conviction will not automatically preclude employment; the circumstances will be considered.
- Be able to perform the essential duties with or without accommodation.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to questions and requests for information from the public and direct people to the appropriate Salvation Army representative.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently with limited supervision.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff with the highest level of professionalism.
- Keep the kettle attended at all times except for authorized breaks, and take breaks only at a secure location.
- Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return the identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
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What This Job Offers
Education Level
No Education Listed
