Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide excellent customer service and interact with the public in a courteous, friendly, and professional manner. The role includes greeting donors, collecting monetary donations, answering questions or directing people to an appropriate Salvation Army representative, and following instructions while working independently. This is a seasonal position with various and irregular hours, including nights, weekends, and holidays. Workers may be required to stand or sit outdoors for extended periods in changing weather and in environments with noise, dust, dirt, interruptions, and contact with people who may be angry, hostile, confused, or frustrated. Workers must keep the kettle attended except during authorized breaks at a secure location, wear Salvation Army-provided identification and any required clothing, and complete a daily time card. A criminal history information check is required; a conviction does not automatically preclude employment.
Requirements
- No education required.
- Have a pleasant, outgoing personality.
- Be able to work flexible hours.
- Be dependable and safety conscious.
- Provide excellent customer service.
- Be able to follow instructions with limited supervision and abide by rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
- Maintain a neat, clean, and tidy appearance.
- Be able to ring a small hand bell repetitively.
- Have moderate mobility, including frequent changes between standing and walking.
- Be able to lift, carry, push, or pull light objects weighing less than 25 pounds, including the kettle and kettle stand.
- Be able to work with people from diverse backgrounds.
- Pass a criminal history information check; convictions are considered in context and do not automatically preclude employment.
- Be able to perform the essential duties with or without reasonable accommodation.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to public questions and requests for information, and direct people to an appropriate Salvation Army representative.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently with limited supervision.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff with a high level of professionalism.
- Keep the kettle attended at all times except during authorized breaks at a secure location.
- Wear Salvation Army-provided identification and any required special clothing while at the kettle stand, and return the identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
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What This Job Offers
Education Level
No Education Listed
