Christmas Kettle Worker

Salvation Army Careers • Hillsboro, OR

13h • Onsite

About The Position

The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As a first point of public contact for the fundraising campaign, the worker is expected to provide courteous, friendly, and professional customer service. Duties include welcoming donors, collecting monetary donations, answering questions or directing the public to an appropriate Salvation Army representative, and following instructions from the Kettle Coordinator and The Salvation Army. The worker must keep the kettle attended except during authorized breaks at a secure location, wear and return provided identification, and complete and submit a daily time card.

The position involves outdoor work in changing weather and may include exposure to noise, dust, and dirt. It requires standing or sitting in one location for extended periods, frequent changes between standing and walking, repetitive bell ringing, and lifting, carrying, pushing, or pulling light objects weighing less than 25 pounds. Workers have regular in-person contact with people from diverse backgrounds, including people who may be angry, confused, or frustrated. Irregular hours, including nights, weekends, and holidays, are required. Regular and punctual attendance is essential. The selected candidate must pass a criminal history information check; a conviction does not automatically preclude employment. The Salvation Army dress code applies, and the position’s dress code will be provided at employment or orientation.

Requirements

• Education: none required.
• Have a pleasant, outgoing personality.
• Be dependable and safety-conscious.
• Provide excellent customer service.
• Be able to follow instructions with limited supervision and abide by rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
• Maintain a neat, clean, and tidy appearance.
• Be able to ring a small hand bell repetitively.
• Be able to stand or sit in one location for extended periods and frequently alternate between standing and walking.
• Be able to lift, carry, push, or pull light objects weighing less than 25 pounds.
• Be able to work with people from diverse backgrounds.
• Be able to work irregular hours, including nights, weekends, and holidays, and maintain regular, punctual attendance.
• Pass a criminal history information check. A conviction will not automatically preclude employment.
• Be able to perform the essential duties with or without accommodation.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Ring the bell at the appointed kettle stand or location.
• Greet donors in a friendly and hospitable manner.
• Collect monetary donations on behalf of The Salvation Army.
• Respond courteously to public questions and requests for information, directing people to the appropriate Salvation Army representative when needed.
• Follow instructions and work independently with limited supervision.
• Keep the kettle attended at all times except for authorized breaks taken only at a secure location.
• Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return identification at the end of employment.
• Complete and sign a daily time card and place it in the kettle at the end of the working day.
• Communicate with the public and staff professionally and meet attendance requirements.

What This Job Offers

• Education Level: No Education Listed