Kettle Workers support The Salvation Army’s Christmas fundraising efforts by ringing bells at assigned locations and interacting with the public. As a first point of contact, they are expected to provide courteous, friendly customer service and convey Christmas cheer. They help guard the Red Kettle within reason, dress appropriately for the weather, and follow The Salvation Army’s and partner businesses’ policies and procedures. The position description identifies the major responsibilities and requirements but notes that additional job-related tasks may be assigned. Workers must complete Kettle Worker training and the required online Protect the Mission course, and pass required background checks, including an Alaska State background check. The role requires communicating with diverse individuals, following written and oral instructions, and being punctual, organized, self-motivated, flexible, and willing to learn and assist others. The employee acknowledges The Salvation Army’s religious purpose and agrees that work-related conduct will not conflict with or undermine it.
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