Christmas Kettle Worker in Ketchikan, AK

The Salvation Army Southern California•Ketchikan, AK

About The Position

Kettle Workers support The Salvation Army’s Christmas fundraising efforts by ringing bells at assigned locations and interacting with the public. As a first point of contact, they are expected to provide courteous, friendly customer service and convey Christmas cheer. They help guard the Red Kettle within reason, dress appropriately for the weather, and follow The Salvation Army’s and partner businesses’ policies and procedures. The position description identifies the major responsibilities and requirements but notes that additional job-related tasks may be assigned. Workers must complete Kettle Worker training and the required online Protect the Mission course, and pass required background checks, including an Alaska State background check. The role requires communicating with diverse individuals, following written and oral instructions, and being punctual, organized, self-motivated, flexible, and willing to learn and assist others. The employee acknowledges The Salvation Army’s religious purpose and agrees that work-related conduct will not conflict with or undermine it.

Requirements

  • Be at least 17 years old.
  • Pass an Alaska State background check and the background checks required by The Salvation Army.
  • Complete Kettle Worker training.
  • Be able to stand or sit, if medically necessary, on concrete for up to 8 hours.
  • Be able to withstand cold or freezing temperatures for up to 8 hours with proper clothing.
  • Be courteous and respectful toward store patrons, staff, volunteers, and other visitors.
  • Communicate comfortably with diverse individuals in face-to-face interactions.
  • Understand, follow, and give written and oral instructions.
  • Be punctual, organized, self-motivated, and flexible, with a desire to learn and assist others.
  • Be able to walk, stand, bend, squat, climb, kneel, run, jump, and twist intermittently and sometimes continuously.
  • Perform essential duties with or without reasonable accommodation.

Responsibilities

  • Stand outside an assigned store and ring a bell to solicit charitable donations.
  • Represent The Salvation Army as a friendly and positive presence.
  • Guard the Red Kettle within reason.
  • Greet and interact courteously with store patrons and other members of the public.
  • Dress appropriately for weather conditions.
  • Relieve the previous volunteer or Kettle Worker in a timely manner.
  • Follow The Salvation Army’s policies and mandates and those of the partnering business.
  • Complete the required Protect the Mission online course and background checks.
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