Junk Removal and Customer Service

1-800-GOT-JUNK?•Tempe, AZ

14h•$24 - $26•Onsite

About The Position

Southwind, the owner of 1-800-GOT-JUNK?, is hiring for its Field Sales & Service Team in Tempe, Arizona. The role is described as Customer Experience Lead and involves delivering customer service and on-site sales while removing junk from homes and businesses. No prior junk removal experience is required; training is provided, including daily recorded role-play scenarios to support training, skill development, and performance improvement. The position is full-time, with four to five shifts per week: one mandatory weekend shift and three to four weekday shifts. Shifts run 8–10 hours and typically begin at 7 a.m. or noon, depending on business needs. Employees must maintain availability for four weekdays and one weekend day each week. Compensation is listed as $24–$26+ per hour, including a $15.50 hourly base, tips, uncapped profit share, performance incentives, and overtime. Southwind describes opportunities for advancement, including Certified Sales Lead, People Development Lead, Operations Lead, Senior Sales, Director of People Development, Director of Operations, and General Manager. A valid DOT Medical Card is required for driving commercial vehicles; the company will arrange and cover the full cost of obtaining DOT Medical Certification. The company also states it offers a full benefits package with medical, vision, and dental coverage and retirement options.

Requirements

A valid DOT Medical Card is required for driving commercial vehicles; the company will arrange and cover the cost of obtaining DOT Medical Certification.
Must maintain availability for four weekdays and one weekend day each week.
Must be able to lift, carry, load, and maneuver items weighing up to 75+ pounds.
Sales-minded, with a passion for sales and exceeding customer expectations.
Friendly and personable, with a focus on providing outstanding service.
Physically fit and enthusiastic about hands-on tasks.
Reliable, hardworking, and able to contribute positively to team culture.
Strong communication, problem-solving, and organizational skills.
No prior junk removal experience is required; training is provided.

Responsibilities

Create memorable customer experiences through outstanding customer service.
Lead pricing conversations, close on-site sales, and provide clear estimates.
Remove junk safely from homes and businesses.
Drive, navigate, and operate box trucks.
Lift, carry, load, and maneuver items weighing up to 75+ pounds.
Represent the brand with integrity, professionalism, and a sharp appearance.
Participate in daily recorded role-play scenarios for training, skill development, and performance improvement.