Junk Removal and Customer Service
About The Position
Join Southwind’s 1-800-GOT-JUNK? Sacramento Field Sales & Service Team to provide customer service and junk removal for homes and businesses. The Customer Experience Lead brings energy, professionalism, and salesmanship to each job, creates positive customer experiences, discusses pricing, closes on-site sales, and provides clear estimates. The role also involves safely removing junk, driving and operating box trucks, and lifting and maneuvering items weighing 75+ pounds. Truck-driving training is provided. The position offers opportunities for advancement, and the company promotes from within whenever possible. This is a full-time role with an average total compensation of $29 per hour, including base hourly pay, tips, uncapped profit share, and performance incentives. The schedule is four to five shifts per week, including one mandatory weekend shift and three to four weekday shifts. Shifts last 8–10 hours and typically start at 7 a.m. or 12 p.m., depending on business needs. Employees must be available four weekdays and one weekend day each week. A DOT Medical Card is required to drive commercial vehicles; the company arranges and covers the cost of obtaining the certification.
Requirements
- Passion for sales and ability to exceed customer expectations.
- Friendly, personable approach and dedication to outstanding customer service.
- Physical fitness and enthusiasm for hands-on tasks.
- Reliability, hard work, and a positive contribution to team culture.
- Strong communication, problem-solving, and organizational skills.
- Valid DOT Medical Card for driving commercial vehicles; the company will arrange and cover the cost of obtaining the certification.
- Availability for four weekdays and one weekend day each week.
Responsibilities
- Create positive customer experiences through outstanding service.
- Lead pricing conversations, close on-site sales, and provide clear estimates.
- Safely remove junk from homes and businesses.
- Drive, navigate, and operate box trucks.
- Lift, carry, load, and maneuver items weighing 75+ pounds.
- Represent the brand with integrity, professionalism, and a sharp appearance.
Benefits
- Tips
- Uncapped profit share and performance incentives
- Medical coverage
- Vision coverage
- Dental coverage
- Retirement options
- Company-paid DOT Medical Certification
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
