Junk Removal and Customer Service

1-800-Got-Junk? • Boise, ID

3d • Onsite

About The Position

Join our Field Sales & Service Team as a Customer Experience Lead and help us deliver exceptional customer moments and powerful service experiences. We are Southwind, the highest-performing 1-800-GOT-JUNK? franchise group, built on integrity, accountability, and investing in people. This is an active, hands-on job where no two days are the same, offering the chance to be active, talk to people, and advance your career. As a Customer Experience Lead, you'll bring energy, professionalism, and salesmanship to every job, creating WOW moments through outstanding customer service. We are the world's largest junk removal company, expanding across 50+ US locations, and we're hiring ambitious, outgoing, and dynamic individuals committed to providing exceptional customer experiences.

Requirements

• Dependable: Reliable and hardworking, positively contributing to our team culture.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.
• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• DOT Medical Certification: A valid DOT Medical Card is required for driving commercial vehicles. We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.

Responsibilities

• Create WOW moments through outstanding customer service
• Lift, carry, load, and maneuver items up to 75+ lbs
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Represent our brand with integrity, professionalism, and a sharp appearance
• Lead pricing conversations, close on-site sales, and deliver clear estimates

Benefits

• Profit Share + Tips
• Career advancement pathways including Certified Sales Lead, People Development Lead, Operations Lead, Senior Sales Director of People Development, Director of People Development, Director of Operations, General Manager
• Full benefits package with Medical, Vision, Dental coverage
• Retirement options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed