Junior Systems & IT Infrastructure Engineer
About The Position
The Junior Systems & IT Infrastructure Engineer will support the day-to-day operation, maintenance, and improvement of the organization’s IT infrastructure. This role is ideal for an early-career engineer with hands-on experience in VMware, backup software, and core Windows-based infrastructure who is looking to grow their skills in enterprise systems, virtualization, and disaster recovery. The successful candidate will work closely with senior engineers to support servers, virtual environments, backups, monitoring, and infrastructure projects while ensuring reliability, security, and performance of systems.
Requirements
- 1–3 years of hands-on experience in systems or infrastructure support
- Working knowledge of VMware virtualization (ESXi / vCenter)
- Working knowledge of backup and recovery software
- Experience supporting Windows Server environments
- Basic understanding of Active Directory, DNS, DHCP
- Fundamental understanding of networking (IP addressing, VLANs, firewalls)
- Strong troubleshooting and problem-solving skills
- Ability to follow documented procedures and escalate appropriately
- Good written and verbal communication skills
- Willingness to learn and grow under senior engineering guidance
Nice To Haves
- Exposure to cloud platforms (Azure or AWS)
- Familiarity with monitoring tools (Nagios, PRTG, SolarWinds, etc.)
- Basic PowerShell scripting experience
- Experience with endpoint security or EDR tools
- Relevant IT certifications (or actively pursuing): VMware, Microsoft, CompTIA
Responsibilities
- Assist in the administration and support of Windows Server environments (physical and virtual)
- Support VMware infrastructure (ESXi, vCenter), including monitoring, basic VM provisioning, and maintenance
- Assist with snapshots, resource allocation, and troubleshooting
- Perform routine system checks and health monitoring
- Support enterprise backup solutions (e.g., Veeam, Commvault, Rubrik, Barracuda, or similar)
- Monitor backup jobs and investigate failures
- Assist with restore testing and data recovery requests
- Help maintain backup retention and documentation standards
- Assist with server builds, upgrades, patching, and decommissioning
- Support disaster recovery and business continuity procedures
- Participate in infrastructure projects under supervision
- Maintain system documentation and diagrams
- Provide Tier 2/3 escalation support to the Helpdesk team
- Troubleshoot server, virtualization, and backup-related issues
- Work with vendors and senior engineers to resolve infrastructure incidents
- Follow IT security standards and change management procedures
- Assist with system hardening, patching, and access reviews
- Support monitoring and alerting platforms
Benefits
- Hands-on exposure to enterprise-grade infrastructure
- Mentorship and career growth within the Infrastructure team
- Opportunities to work with virtualization, backups, and disaster recovery
- Salary Range: $75,000 - $95,000 plus annual bonus potential
- 16 Observed Holidays, PTO, vacation accrual
- Health Plan options (medical, dental, vision, disability coverage, life insurance, parental leave, and other voluntary plans)
- 401K (with Company Contributions)
- Flexible Spending Account
- Pre-Tax Transit Commuter Program
- industry certifications (WSET)
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
