IT Junior Engineer

Ace Distributing • Wrightsville, PA

16h • Onsite

About The Position

The IT Junior Engineer plays a pivotal role in our family-owned business in ensuring the smooth operation and continuous improvement of our organization’s technology environment. With expertise in hardware, network management, software, and integrations, this position is responsible for overseeing the full spectrum of IT infrastructure, supporting employees at all levels, and collaborating with vendors to deliver innovative solutions. The IT Junior Engineer in coordination with the IT vendor will drive technology initiatives, enforce best practices, and provide support and leadership to IT staff while maintaining robust security and business continuity standards. With a solid foundation across core IT disciplines, this position is ideal for a mid-level professional who enjoys being in the work, takes ownership of outcomes, and is looking to expand their technical expertise while growing into increased responsibility over time within a collaborative, team-oriented environment.

Requirements

• A bachelor’s degree in computer science, information technology, or a related field is required.
• Proven experience with Microsoft 365, cloud services management, network switching, and firewall management.
• Demonstrated experience supporting or managing IT projects and initiatives.
• Background in multiple IT disciplines, such as systems administration, network support, or IT security.
• Demonstrable leadership abilities, including the ability to guide, support, and mentor others.

Responsibilities

• Oversee IT Infrastructure Management: Work closely with IT vendor and management to manage and maintain all hardware, network systems, and software applications to ensure efficient and secure operations across the organization.
• Lead Network and System Integration: Work closely with IT vendor, management and staff to implement, and optimize network infrastructure and software integrations, ensuring seamless communication and interoperability between systems to select and implement best-fit solutions.
• Evaluate and Implement Technology Solutions: Work with IT vendors and management to assess organizational needs, recommend upgrades, and oversee the deployment of new hardware, software, and integration tools to enhance productivity and security.
• Provide Technical Support and Training: As part of the onsite support staff, work with and manage staff to provide internal hardware and software support to all users. Offer technical guidance and deliver training to all employees, empowering them to use technology effectively and troubleshoot common issues.
• Develop and Enforce IT Policies: Work with IT vendors and management to establish and maintain IT policies, procedures, and disaster recovery plans to safeguard data and ensure business continuity.
• Manage Vendor Relationships and Budgets: Negotiate with vendors, monitor service agreements, and manage the IT budget to ensure cost-effective procurement and maintenance of technology assets.
• Supervise IT Staff: Direct and supervise other IT personnel, providing leadership, mentorship, and performance feedback to support team success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level