Junior Salesforce Administrator

Big Ass Fans•Lexington, KY

1d•Onsite

About The Position

Big Ass Fans is seeking a Junior Salesforce Administrator to join its IT team in an onsite role at its US headquarters in Lexington, Kentucky. The position supports day-to-day Salesforce administration, user support, reporting, data quality, and declarative automation, while providing opportunities to develop foundational skills in Apex, SOQL, Lightning Web Components, APIs, and integrations. The administrator will partner with experienced team members and business stakeholders to improve the Salesforce environment and user experience. During the first 90 days, the employee will learn the Salesforce environment, support and change processes, and business context; shadow and then take on routine support; deliver small configuration, reporting, and Flow improvements; assist with data-quality work, testing, documentation, and development or integration tasks; and eventually own recurring responsibilities and complete a small enhancement from requirements through release. The employee will also contribute to user training and agree on certification and development goals with the manager.

Requirements

Associate or bachelor’s degree in Computer Science, Information Technology, Business Systems, or a related field; equivalent practical experience or relevant training will be considered.
Approximately 1–2 years of hands-on Salesforce administration, development, internship, consulting, or substantial project experience.
Working knowledge of Salesforce administration fundamentals, including users, permissions, objects, fields, page layouts, reports, dashboards, validation rules, and Flow.
Foundational understanding of relational data, software development concepts, testing, troubleshooting, and release practices.
Strong analytical, communication, documentation, customer-service, and organizational skills.
Curiosity, attention to detail, sound judgment, and willingness to learn, ask questions, accept feedback, and work collaboratively.
Salesforce Certified Administrator certification is preferred or must be earned within an agreed period after hire.

Nice To Haves

Exposure to Apex, SOQL, Lightning Web Components, JavaScript, REST/SOAP APIs, Git, or integration concepts; deep expertise is not required.
Platform App Builder or Platform Developer I certification.
Exposure to Experience Cloud, MuleSoft, Einstein, or Agentforce.

Responsibilities

Provide day-to-day Salesforce administration and user support, including user setup, permission assignments, access troubleshooting, and routine service requests.
Gather and clarify business requirements and translate them into practical Salesforce enhancements with guidance from senior team members.
Configure and maintain fields, page layouts, record types, validation rules, permission sets, reports, dashboards, and list views.
Build and maintain straightforward automations using Salesforce Flow and approval processes, and troubleshoot existing automation under established change controls.
Assist with basic Apex, SOQL, Lightning Web Components, and API or integration work, including testing, debugging, and documentation.
Support Experience Cloud partner users and related platform enhancements as assigned.
Maintain data quality through imports, exports, duplicate management, validation, and routine audits.
Participate in sandbox testing, release preparation, deployments, regression testing, and post-release support.
Follow Salesforce security, data governance, coding, documentation, and change-management standards.
Create user documentation and training materials, assist with training, and develop Salesforce skills through Trailhead, releases, and mentorship.