Junior Sales Rep

10d•Remote

About The Position

The Triage rep plays a critical role in the growth of our organization. The ideal candidate is customer-service oriented individual with a positive attitude, who loves helping others and guiding them to the right place. The Triage manages new customer inquiries, connecting with prospects, and coordinating appointments for our Enrollment Team. This position focuses on quick follow-up with info requests, qualifying leads, scheduling discovery calls, and confirming appointments to ensure a seamless experience for potential clients.

Requirements

Proven experience in customer service, sales support, or appointment scheduling (experience in enrollment/sales environments preferred).
Excellent phone communication and interpersonal skills.
Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
Self-motivated with a proactive approach to lead management and follow-up.
Comfortable using CRM software and other communication tools.
Ability to handle objections and guide prospects toward scheduled appointments without being pushy.
A strong team player who thrives in a fast-paced, results-driven environment.

Nice To Haves

Experience in enrollment/sales environments preferred.

Responsibilities

Lead Qualification: Engage inbound leads promptly, assess fit, and determine readiness before routing to the closing team.
Pipeline Handoff: Maintain clean, accurate CRM records and ensure every qualified prospect is handed off to a closer with full context and momentum.
Rapport Building: Use constructive communication skills to build trust quickly, disarm hesitation, and prime prospects for the next step in the process.
Cross-Team Collaboration: Work closely with closers and the marketing team to relay lead quality insights and common early-stage objections to continuously improve the front end of our funnel.