About The Position

We love Conversational Interfaces and are convinced of a new era of customer communication through the use of artificial intelligence. As one of the internationally leading agencies for Conversational AI, we conceptualize and develop self-learning voice applications for call centers and digital assistants like Alexa, as well as automated dialogues for chatbots in messengers, apps, and websites on behalf of clients. If you are eager to lead our clients to outstanding voice applications with state-of-the-art frameworks and technologies, then apply now.

Requirements

  • Conversational AI expertise: You have at least a strong interest, ideally concrete experience from work/studies in the field of Conversational AI, Computational Linguistics, Interaction Design, or in projects with generative AI in the chat or voice environment.
  • Experiences: You ideally already have initial professional or project experience as a Product Owner, Project Manager, or similar in the area of technical projects.
  • Tech-Stack: You know what RESTful APIs, JSON, Webhooks, and SDKs are and do not shy away from technical project organization.
  • Data analysis: You are interested in the analysis and evaluation of Conversational AI projects and have an idea of which evaluable data help to make the success of such a project measurable.
  • Soft Skills: You enjoy direct collaboration with our customers, are interested in language, and speak fluent German and English.

Responsibilities

  • You develop Conversational AI applications for voice & chat in the channels Phone, Alexa, WhatsApp, Web, and App chat with our established frameworks and platforms like Parlo.
  • You support our experienced project managers in customer consultations regarding the channel-specific potential of Conversational AI and create state-of-the-art customer journeys.
  • You accompany projects from customer inquiry to operation and support project management.
  • You utilize the creative freedom we give you to lead customer projects to success together with the team and to further develop ourselves as an agency.

Benefits

  • Individual training and development budgets that can be used for conferences and courses, for example, to ensure continuous professional growth.
  • State-of-the-art office amenities such as height-adjustable desks, a lounge, fresh fruit, and a never-empty beverage refrigerator.
  • Exclusive sports facilities in our fitness studio or sports hall.
  • 20% employer contribution to your company pension scheme.
  • Subsidy for the JobBike & Train Ticket.
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