Junior Business Analyst

SiloSmashers • Washington, DC

1d • Onsite

About The Position

SiloSmashers is seeking a Junior Business Analyst to support a government customer. The role assists with day-to-day business operations, software licensing, IT acquisition activities, and administrative coordination for enterprise technology programs. The analyst works alongside Government personnel and experienced team members to conduct market research, prepare and maintain documentation, compile reports, track service requests, and coordinate with internal stakeholders. The position also supports software licensing and renewal activities, financial documentation, and customer support requests. It is suited to an early-career professional with foundational analytical skills, strong communication abilities, and an interest in federal IT operations and acquisition support. The position requires physical attendance at the customer site.

Requirements

• An active Top Secret clearance is required.
• Bachelor's degree from an accredited college or university.
• A minimum of three years of relevant experience.
• Demonstrated ability to present information effectively and respond to sensitive issues.
• Demonstrated analytical and problem-solving skills, including the ability to evaluate multiple options and recommend appropriate solutions.
• Physical attendance at the customer site is required.

Nice To Haves

• Foundational experience supporting business analysis, requirements documentation, and business process improvement activities.
• Experience providing customer service and coordinating with multiple stakeholders on acquisition-related matters.
• Experience using financial systems to review, track, or support financial and funding-related activities.
• Experience conducting market research, gathering information, and evaluating potential vendors, products, or acquisition solutions.
• Knowledge of federal acquisition resources, including NASA SEWP, Government-Wide Acquisition Contracts (GWACs), and SAM.gov.
• Experience supporting IT-related business functions, including portfolio reporting, business process analysis, cost analysis, service management, service delivery, vendor coordination, and IT strategy or investment analysis.
• Intermediate analytical and quantitative skills, including the ability to organize information, identify issues, evaluate options, and recommend appropriate solutions.
• Ability to work collaboratively with Government personnel, technical teams, and other stakeholders while managing responsibilities and deadlines.
• Strong written and verbal communication skills, attention to detail, and ability to follow established procedures.

Responsibilities

• Assist with gathering, reviewing, and documenting business and technical requirements.
• Conduct market research to support software acquisitions, licensing, and renewals.
• Assist with researching, preparing, and reviewing acquisition documentation, including Statements of Work (SOWs), Justifications and Approvals (J&As), Independent Government Cost Estimates (IGCEs), and related procurement materials.
• Assist with reviewing business processes and identifying opportunities for improvement.
• Assist with preparing and tracking funding requests and supporting financial documentation.
• Collect, organize, and compile data for software usage, licensing, and monthly program reports.
• Support basic cost analysis, IT portfolio tracking, and reporting activities.
• Coordinate with finance and program personnel to obtain information, approvals, and documentation.
• Track enterprise software licenses, renewals, and related service requests.
• Monitor, update, and help resolve assigned tickets using Jira and other service management tools.
• Support software deployment activities and coordinate with technical teams to address customer requests.
• Maintain accurate records of licensing activities, service requests, and completed work.
• Communicate with Government personnel, vendors, and internal teams to gather information and provide status updates.
• Track action items, follow up on outstanding requests, and assist with meeting established deadlines.
• Prepare routine correspondence, meeting materials, reports, and other program documentation.
• Provide responsive customer service and assist with resolving routine operational issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level