About The Position

We have an existing opportunity to add a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level. You will work in a Hybrid based environment supporting field requests within the Whitehorse area. Claimspro is a technology enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service. Key Performance Factors This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way. This is an excellent career for someone looking to transition from contracting or construction to adjusting.

Requirements

  • Builder or construction experience is a definite asset
  • Ability to be obtain an adjusters license
  • Previously demonstrated ability to execute high attention to detail
  • Demonstrated ability to manage changing priorities and proven organizational skills
  • Demonstrated behaviors showing initiative and follow-up skills
  • Demonstrated professionalism and work ethic
  • Proven ability to contribute to and work well with a team environment
  • All other computer applications – must have the aptitude and ability to learn as required
  • Valid Driver’s license
  • Must already reside in Whitehorse or surrounding area

Nice To Haves

  • Be action/results oriented, with ability to take initiative
  • Effective analytical skills including identification of cause and effect dynamics
  • Have a high attention to detail and is service oriented
  • Possess effective written communication skills
  • Able to draw valid conclusions and effectively communicate them
  • Team player whom is also able to work autonomously
  • Must be able to work with basic computer programs (MS Office Products are an asset)
  • Be well organized and able to prioritize

Responsibilities

  • Handing, investigation and management of claims
  • Review coverages, limitations, warranties, and requirements
  • Ensure appropriate coverage is in place
  • Follow guidelines and instructions
  • Prepare documents and mandatory forms as required
  • Manage a case load of claim matters in compliance with KPIs and SLAs
  • Manage reserves, payments, and financials
  • Provide a high level of customer service to all stakeholders
  • Other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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