Catering - Jr Sous Chef

SSA Group, LLC•Baltimore, MD

14h•$25 - $25

About The Position

The Jr Sous Chef supports culinary operations at an SSA location, helping ensure that kitchen preparation, staffing, food service, safety, quality, availability, merchandising, and guest-service standards are met. The role assists the Sous Chef with assigning work, coaching associates, planning preparation and menus, and maintaining smooth daily service. It also supports employee training and performance management, safety and sanitation practices, guest-feedback follow-up, equipment upkeep, and compliance with applicable laws and company policies. The position promotes inclusion, team development, sustainability and conservation, and community engagement. It reports to the Sous Chef.

Requirements

1–2 years of culinary experience.
Strong interpersonal and communication skills, including the ability to communicate with the General Manager and personnel.
Leadership skills and an understanding of team building and development, while fostering partnerships with other branch managers.
Problem-solving and decision-making skills, with the ability to stay organized.
Multitasking, attention to detail, analytical, planning, and leadership skills.
Ability to remain flexible in a fast-paced environment.
Team-oriented, personable, professional, upbeat, energetic, and proactive approach, using tact and diplomacy.
Computer knowledge and skills for basic office functions.
Ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting and performing the role’s duties.
Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
Ensure the back-of-house is adequately prepared and staffed for daily operations.
Oversee kitchen duties and ensure food service, safety, quality, availability, merchandising, and guest-service standards are met or exceeded.
Oversee safety logs, including food temperatures, rotation, and waste.
Ensure staff follow uniform, hygiene, handwashing, and glove-use standards.
Support safety training in knife handling and ensure direct reports use knives and slicers properly.
Create daily preparation and item lists and delegate work as needed.
Support operations and fill staffing or task gaps to maintain smooth service.
Maintain checklists for routine and daily cleaning, ongoing projects, and menu planning.
Assist the Sous Chef with assigning duties and coaching associates on projects, daily tasks, and guest interactions.
Respond to guest and client feedback and report it to the operations manager to help prevent repeat complaints.
Train new employees and issue performance reviews.
Manage progressive documentation and coach or counsel employees on performance with oversight from the operations manager.
Report employee attendance and hour discrepancies to payroll, and oversee BOH employee breaks and rest breaks.
Inspect equipment and perform routine maintenance and cleaning as needed.
Help the team complete daily tasks promptly.
Communicate daily service or quality issues to the Sous Chef and Food Service Operations Manager(s).
Work with restaurant supervisors to ensure locations operate to standard.
Supervise in accordance with applicable local, state, and federal laws.
Perform other necessary tasks, maintain a clean, safe, and organized work environment, and follow company policies and procedures.
Promote an inclusive and supportive approach within the Brand team and across units, remove barriers to opportunity, and support team-member growth.
Lead by example in sustainability and conservation efforts, share relevant business practices, and provide opportunities to teach unit staff.
Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

Paid time off plan of up to 144 hours based on tenure.
Medical, dental, vision, life insurance, and other voluntary benefits for employees and their families; employee premiums apply.
401(k) program with a 15% company match, subject to eligibility requirements.
Up to 120 hours of SSA-paid leave for qualifying reasons, including parental leave and serious medical conditions affecting the employee or family.
Up to 40 hours of paid bereavement leave.
On-demand pay program providing access to a portion of earned wages before payday.
Meal plan and employee discounts where applicable.
Tuition discount through a partner college.
Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave in accordance with applicable state and local laws.