Jr Network Engineer
About The Position
Build your IT career while supporting technology across a growing, multi-location organization. Chicago Tube & Iron is looking for a Junior Systems Administrator to join our IT team. This is a great opportunity for an IT professional who enjoys troubleshooting, working directly with users, and gaining hands-on experience across a broad range of technologies. In this role, you won't be limited to a traditional help desk. You'll support everything from Microsoft 365 and Windows workstations to VMware, Cisco phone systems, backups, and cybersecurity tools, while helping keep our technology running smoothly across multiple Company locations.
Requirements
- At least 2 years of experience in technical support, systems administration, or a related IT role.
- Hands-on experience working in a Windows-based environment.
- Strong troubleshooting and problem-solving skills.
- Excellent communication, organization, and customer-service skills.
- Ability to manage multiple priorities and work both independently and collaboratively.
- Ability to handle confidential employee, financial, customer, and Company information appropriately.
Nice To Haves
- Associate or bachelor's degree in Information Technology, Computer Science, or a related field; equivalent technical training or relevant experience will also be considered.
- Working knowledge of Active Directory, Microsoft 365, Cisco, VMware, and Veeam preferred.
- Willingness to occasionally travel to Company locations.
Responsibilities
- Provide frontline technical support for computers, servers, printers, software, and connectivity issues.
- Install, configure, maintain, and troubleshoot Windows desktop and laptop computers.
- Maintain standardized system images for Company computer models.
- Support Microsoft 365, including applications, email, user accounts, permissions, and related services.
- Assist with Active Directory user and access administration.
- Provide technical support for our Cisco phone system and VMware virtual environment.
- Assist with the administration, monitoring, and testing of Veeam backup and recovery systems.
- Support cybersecurity efforts, including endpoint protection, software updates, access controls, and security monitoring.
- Document technical issues, resolutions, system configurations, and equipment changes.
- Escalate complex technical or cybersecurity issues to appropriate IT personnel or vendors.
- Assist with technology deployments, upgrades, equipment installations, and other IT projects.
- Provide technology support to Company branch locations as needed.
Benefits
- Opportunity to build experience across multiple areas of IT rather than being limited to one system or specialty.
- Work with end users, infrastructure, virtualization, backups, cybersecurity, and technology projects.
- Excellent next step for someone looking to grow into a well-rounded systems administrator.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
