Jr. - Mid Network Operations Administrator/Engineer

TEKsystems•New York, NY

5d•$35 - $38•Hybrid

About The Position

Our client is looking for a Network Operations Engineer for a 6-month+ contract. You will handle the day-to-day health and maintenance of our office networks: monitoring, routine changes, hardware upkeep, ticket resolution, and hands-on migration support. You will work closely with our senior network engineer, who will provide technical direction, escalation support, and context on our environment. This is an ideal role for someone with 1-3 years of experience who has a solid networking foundation who is looking to grow in a real enterprise environment, work alongside an experienced engineer, and take ownership of meaningful operational work from day one.

Requirements

3–5 years of experience in a network operations, network administration, or IT infrastructure role.
Hands-on experience with Layer 2 switching: VLANs, trunk/access ports, port configuration, basic STP awareness.
Hands-on experience with DHCP: reservations, scopes, lease management; familiarity with Linux-based DHCP platforms.
Hands-on experience with Wireless: basic AP management, connectivity troubleshooting, understanding of WLCs or cloud-managed platforms.
Hands-on experience with Network monitoring tools: alert triage, dashboard review, basic log reading.
Working knowledge of Linux — comfortable navigating a Linux environment, reviewing logs, and executing commands at the CLI.
Familiarity with Cisco Catalyst, Meraki, or equivalent switching platforms.
CCNA required.
Comfortable working in a ticketing system (Jira or equivalent) to manage and document work.
Able to work on-site in Brooklyn and handle physical network hardware.
Clear communicator — able to escalate issues with context, not just symptoms.
Able to follow change control procedures and documented processes accurately.

Nice To Haves

Kea DHCP experience is a strong differentiator.
active pursuit of CCNP or equivalent strongly preferred.

Responsibilities

Perform daily health checks across all office sites using available monitoring tools.
Respond to and triage monitoring alerts; escalate to the senior network engineer when issues exceed scope.
Track open issues, document findings, and maintain accurate ticket status in Jira.
Flag patterns or recurring issues to the senior engineer for root-cause investigation.
Execute approved switch port configurations, VLAN assignments, and access changes.
Manage DHCP reservations, IP assignments, and related network provisioning tasks — including working within Linux-based environments and DHCP platforms.
Support printer, IoT, and endpoint onboarding, including port config, MAC-based reservations, and VLAN placement.
Process change requests through proper channels (GitHub PRs, Ansible workflows, change tickets) with guidance from the senior engineer.
Perform on-site inspections of network equipment in our Brooklyn office and coordinate with remote site contacts.
Reseat, replace, or escalate hardware issues (switches, APs, power supplies, fan modules) based on monitoring alerts.
Assist with device inventory, asset tracking, and physical labeling.
Pre-stage switch and AP configurations in Meraki Dashboard and Cisco platforms ahead of scheduled maintenance windows.
Assist with validation testing during and after cutovers: connectivity, VLAN forwarding, uplinks, and critical service checks.
Be available to support after-hours maintenance windows on a scheduled basis (not on-call — planned in advance).
Document configuration changes and outcomes in shared runbooks after each maintenance event.
Maintain and improve runbooks for common network tasks, triage procedures, and site-specific configurations.
Capture resolution steps in Jira tickets to build an institutional knowledge base.
Support handoff documentation so operational knowledge is retained beyond the contract period.