Jr Data Center Technician

BGIS • Phoenix, AZ

15h • Onsite

About The Position

BGIS is seeking a Jr. Data Center Technician in Phoenix, Arizona. The role assists with front-line support of facilities and systems in data center raised-floor areas, helping protect systems and associated data and keep them available for business operations. Support includes planning, installation, maintenance, and ongoing operations involving cabinets, equipment, and communications services. The technician shadows data center staff and assists with regular duties during core hours; after-hours work may be performed with manager approval.

The role includes conducting routine data center walks to assess system health alerts; installing and powering up servers, peripherals, and network equipment under a mentor’s supervision; assisting with fiber and copper cable installation and connection; and completing assigned work to customer deadlines. It also provides visual inspections and status reports at customer request and documents work in ticketing, asset management, and other record-keeping systems.

The position requires physical work, including walking jobsites, working from ladders and at heights, handling tools and test equipment, and regularly lifting or moving items up to 75 pounds. The technician must be able to respond to off-hour emergency calls and provide personal transportation for reimbursed meetings and job visits away from the office.

Requirements

• At least 1 year of experience with IT and networking systems in a technical or operations capacity, or equivalent work experience.
• Proficiency with software tools such as Microsoft Office.
• Proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems.
• Basic understanding of network hardware equipment and TCP/IP networking principles.
• Ability to work collaboratively with customers, colleagues, and other service providers to plan and execute tasks.
• High standards for workmanship, organization, and cleanliness in work, equipment, and workspaces.
• High safety awareness and ability to follow defined safety standards.
• Good troubleshooting skills to investigate and resolve systems and infrastructure problems.
• Strong customer service skills and ability to maintain good relations with customers and colleagues.
• Excellent verbal and written communication skills.
• Physical ability to walk jobsites in uneven terrain; work at heights and from ladders; regularly walk, use hands and fingers, handle or feel, reach, stoop, kneel, crouch, or crawl; and regularly lift or move up to 75 pounds.
• Ability to provide personal transportation for meetings and job visits away from the office; transportation is reimbursed.

Nice To Haves

• Industry-related technology certifications such as CompTIA A+, Network+, or Server+.

Responsibilities

• Conduct regular walks through the data center to assess systems for health alerts.
• Install and power up servers, peripherals, and network equipment under a mentor’s supervision.
• Assist with the physical installation, dressing, and connection of fiber and copper communications cables.
• Complete assigned and scheduled tasks promptly and in accordance with customer deadlines.
• Provide visual inspections and status reports in response to customer requests.
• Document work in ticketing systems, asset management systems, and other required record-keeping systems.
• Shadow data center staff and assist with regular duties during core hours.
• Perform other duties as assigned.
• Respond to off-hour emergency calls.

Benefits

• The company describes employee initiatives promoting personal and professional development, work/life balance, health and wellness, and community involvement.
• Reimbursement for personal transportation used for meetings and job visits away from the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed