JR Business Operations Analyst

Technical And Project Engineering•Norwood, MA
•Onsite

About The Position

The Jr. Business Operations Analyst provides day-to-day administrative and operational support to Defense Counterintelligence and Security Agency (DCSA) regional leadership and field staff. This introductory role supports efficient office operations through logistics, file management, travel coordination, and task tracking. The position is on-site and requires an active Secret security clearance. Travel may be required as needed, up to 10%.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of relevant administrative or operational experience.
  • Active SECRET security clearance.
  • Strong oral and written English communication skills, including attention to grammar and formatting.
  • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and ability to build spreadsheets, presentations, and reports from source data.
  • Valid driver’s license and ability to safely operate government or rental vehicles; proof of insurance and completion of GSA Defensive Driver training upon hire are required.
  • Strong organization, accuracy, and dependable follow-through on multiple tight deadlines.
  • Sound judgment when handling sensitive personnel data or classified national security information.
  • Professional presence and comfort working with senior executives and external military or government personnel.
  • Willingness to learn and use federal software platforms, such as DTS, DPAS, and automated task trackers.
  • Willingness to travel as needed, up to 10%.

Responsibilities

  • Provide phone and desk coverage, manage executive calendars, reserve conference rooms, monitor general mailboxes, and transcribe meeting minutes.
  • Maintain electronic and hard-copy files according to agency policy; securely handle, mark, and destroy classified information and Controlled Unclassified Information (CUI).
  • Draft, format, and proofread official letters, memos, reports, and briefings from rough notes into signature-ready documents.
  • Assist staff with Defense Travel System (DTS) travel orders, reservations, and vouchers, and support automated time and attendance reporting.
  • Maintain office supply inventory and coordinate equipment maintenance.
  • Serve as vehicle coordinator by tracking logs, entering data, and operating government-owned or rental vehicles for local deliveries and transit.
  • Input and monitor milestones in agency task-management systems and flag active, near-due, and overdue deadlines for leadership.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Basic life and accidental death and dismemberment insurance.
  • Matching contributions through a 401(k) plan.
  • Paid accrued vacation leave.
  • 11 paid holidays per year.
  • Paid sick leave.
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