Journeyman HVAC/R Technician

Shell Mobility and Convenience USA•Houston, TX
•Hybrid

About The Position

This role focuses on hands-on field work, strong troubleshooting capability, and collaboration with supervisors, peers, and vendors in a fast-paced, multi-site retail environment. The Journeyman HVAC/R Technician performs skilled installation, maintenance, troubleshooting, and repair of heating, ventilation, air conditioning, and refrigeration systems across supported stores. This role ensures equipment uptime, quality repairs, safety compliance, and effective coordination with internal teams and external contractors. Complex issues may be escalated to master-level technician and external contractors as needed.

Requirements

  • Minimum 3–7 years of experience in commercial HVAC/R service
  • Demonstrated working knowledge of: Rooftop units (RTUs), Split systems and heat pumps, Commercial refrigeration (reach-ins and walk-ins preferred)
  • Ability to read wiring diagrams, sequence of operations, and service documentation
  • EPA Universal Certification (required)
  • Strong technical aptitude in commercial HVAC and refrigeration systems
  • Ability to troubleshoot electrical, mechanical, and refrigeration systems with minimal supervision
  • Good problem-solving skills and attention to detail
  • Ability to follow procedures, document work accurately, and communicate clearly with team members
  • Capable of working independently in the field while collaborating within a larger maintenance organization
  • Comfortable working in a fast-paced, multi-site retail environment
  • Participation in all required safety and technical training
  • Compliance with OSHA, EPA, and company safety and environmental standards

Nice To Haves

  • Familiarity with computerized maintenance management systems (CMMS) and Microsoft Outlook preferred

Responsibilities

  • Perform hands-on troubleshooting, maintenance, and repair of commercial HVAC and refrigeration systems
  • Execute preventive maintenance tasks according to established schedules, scopes of work, and safety standards
  • Respond to assigned HVAC/R-related work orders and document findings, repairs, and follow-up actions accurately
  • Diagnose mechanical, electrical, and refrigeration system issues and perform effective repairs within scope of training and certification
  • Coordinate with supervisors and senior technicians when advanced diagnostics or system-level issues are encountered
  • Support contractor activity on-site as needed, including providing access, validating repairs, and reporting deficiencies
  • Identify recurring equipment issues and communicate observations to leadership for long-term corrective action
  • Assist with equipment replacements, retrofits, and minor upgrades under direction of senior technical staff
  • Maintain tools, inventory, and company vehicle in safe, clean, and working condition
  • Ensure all work complies with OSHA, EPA, and company safety and environmental policies

Benefits

  • Company-assigned vehicle
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