Job Coach - Community Employment Services

VIA of the Lehigh Valley•Bethlehem, PA

6h•Onsite

About The Position

Via is hiring a Job Coach to support Community and Small Group Employment sites in the Lehigh Valley. The Job Coach mentors, advocates for, and guides individuals with disabilities working in a fast-paced warehouse environment, helping them learn essential job tasks, develop confidence, and gain independence. Paid training is provided; prior experience is not required. The position offers $17–$18 per hour, determined by education level, with the opportunity to earn up to an additional $1.75 per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program. The role involves training and supporting employees at work sites, providing instruction on warehouse techniques, and helping employees maintain employment. The schedule is full-time, Monday through Friday, with weekends off. Flexibility in work hours is required to meet department needs, including evening availability, and travel in the community is required.

Requirements

High school diploma or equivalent.
Ability to work in a variety of settings and function in an ever-changing environment.
Daily standing, sitting, lifting, and walking.
Ability to lift up to 50 pounds.
Valid driver's license, personal vehicle, and appropriate vehicle insurance.
Ability to travel in the community.
Flexibility in work hours, including availability for evening work, to meet department demands.
Daily use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email.
Ability to adapt to changing schedules while maintaining productivity and efficiency.
Flexibility and ability to adapt to a variety of environments.

Responsibilities

Train individuals to self-initiate work and avoid becoming dependent on prompts.
Support individuals in developing personal care skills related to increased work opportunities.
Complete job analyses as needed to develop and implement effective training plans for supported employees.
Identify existing natural supports at job sites and develop additional supports to help individuals maintain employment.
Provide instruction on warehouse techniques and oversee quality control.
Identify and recommend changes to work methods to improve effectiveness and efficiency.
Provide frequent, systematic feedback to the host employer and supervisor regarding site progress.
Model appropriate work habits and use positive approaches to support individuals.

Benefits

Medical, vision, and dental benefits at a minimal cost to the employee.
15 days (three weeks) of paid vacation during the first year, increasing to 18 days after completing one year of employment.
Nine paid holidays, including a birthday holiday and a floating cultural holiday.
403(b) retirement savings plan with discretionary annual contribution.
Flexible Spending Account (FSA).
Education assistance up to $5,000 per year for full-time employees.
Education incentive for obtaining a degree or certification.
Paid training and mileage reimbursement.
NADSP Career Ladder Program with the opportunity to earn an additional $1.75 per hour after completing all three levels.
Casual work attire.
Employee referral-bonus program.
Employee events, including raffles, work anniversary celebrations, recognition awards, and monthly celebration events.
Professional development opportunities.