Job Coach - Community Employment Services

Via of the Lehigh Valley•Bethlehem, PA
•$17 - $18

About The Position

Via is hiring a Job Coach to support its Community and Small Group Employment sites in the Lehigh Valley. The role mentors, advocates for, and guides individuals with disabilities as they work in a fast-paced warehouse environment. The Job Coach helps supported employees master job tasks, build confidence, and increase independence. Paid training is provided, and the pay rate is $17–$18 per hour based on education level, with the opportunity to earn up to an additional $1.75 per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program. This is a full-time, Monday-through-Friday position, with weekends off. Flexibility in work hours is required to meet departmental needs, including evening availability. The role involves working in a variety of settings, traveling in the community, and using technology platforms daily. Via describes its work environment as supportive and focused on the success and development of both employees and the individuals they serve.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a variety of settings and function in an ever-changing environment.
  • Daily standing, sitting, lifting, and walking.
  • Ability to lift up to 50 pounds.
  • Valid driver’s license, personal vehicle, and appropriate vehicle insurance.
  • Ability to travel in the community.
  • Flexibility in work hours, including availability for evenings, to meet department demands.
  • Daily use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email.
  • Ability to adapt to changing schedules while maintaining productivity and efficiency.
  • Flexibility and ability to adapt to a variety of environments.

Responsibilities

  • Train individuals to maximize their ability to initiate work independently and avoid becoming dependent on prompts.
  • Support individuals in developing personal care skills related to increasing work opportunities.
  • Complete job analyses as needed to develop and implement effective training plans for supported employees.
  • Identify natural supports at job sites and develop additional supports to help individuals maintain employment.
  • Provide instruction on warehouse techniques and oversee quality control.
  • Identify and recommend changes to work methods to improve effectiveness and efficiency.
  • Provide frequent, systematic feedback to host employers and supervisors about site progress.
  • Model appropriate work habits and use positive approaches to support individuals.

Benefits

  • Medical, vision, and dental benefits at a minimal cost to the employee.
  • 15 days (three weeks) of paid vacation during the first year, increasing to 18 days after one year of employment.
  • Nine paid holidays, including a birthday holiday and a floating cultural holiday.
  • 403(b) retirement savings plan with discretionary annual contribution.
  • Flexible Spending Account (FSA).
  • Education assistance up to $5,000 per year for full-time employees.
  • Education incentive for obtaining a degree or certification.
  • Paid training.
  • Mileage reimbursement.
  • Professional development opportunities through the NADSP Career Ladder Program, with an additional $1.75 per hour upon completing all three levels.
  • Casual work attire.
  • Employee referral-bonus program.
  • Employee events, including raffles, work anniversary celebrations, recognition awards, and monthly celebration events.
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