Employment Specialist / Job Coach

Evansville Goodwill Industries, Inc.•Evansville, IN

2d•$40,000 - $45,000

About The Position

The Employment Specialist provides direct support to individuals facing barriers to employment through personalized job training, career services, and retention support. As part of the Mission Services team, the role helps participants build the skills and confidence needed to secure meaningful employment at Goodwill or in the community, advancing the organization’s mission through work, education, and strong relationships. The position works under the leadership of the Director of Employment Services. This is a full-time, salaried non-exempt position with a Monday–Friday schedule during office hours of 7:30 a.m.–4:00 p.m. The annual salary range is $40,000–$45,000. Employment is contingent upon successfully completing a drug test and criminal background check.

Requirements

Proven ability to motivate and support individuals toward employment goals.
Strong communication, facilitation, and presentation skills.
Proficiency with Microsoft Office Suite, internet use, database systems, and other software applications.
Ability to manage confidential information and maintain accurate records.
Excellent interpersonal and relationship-building abilities.
Knowledge of community resources and workforce development practices.
Flexibility with work hours and travel, and ability to work in varied environments.
Reliable transportation, a valid driver’s license, and automobile insurance.
A personal cell phone for emergency use while transporting clients.
Successful completion of a drug test and criminal background check as a condition of employment.

Nice To Haves

Bachelor’s degree in human services or a related field, or equivalent experience in job coaching, recruitment, or sales/marketing. Experience may be accepted in lieu of a degree.

Responsibilities

Evaluate participants’ strengths, needs, and barriers, and develop tailored service plans with employment goals.
Coach participants on resumes, interviews, and job-search strategies, and connect them with training, education, and labor-market resources.
Build and maintain employer relationships, understand hiring trends, and promote hiring incentives to create employment opportunities.
Prepare individuals for workplace success, coordinate employer supports, and provide ongoing retention and career-advancement guidance.
Collaborate with internal and external partners, ensure compliance with policies and CARF standards, and represent Goodwill professionally.