Job Coach- Appleton

Clarity Care•Appleton, WI

3d•Onsite

About The Position

Clarity Care is hiring a Job Coach for Community Employment Services in Green Bay and Oshkosh, Wisconsin. The Job Coach supports Members in community employment settings by helping them develop workplace skills, confidence, independence, and success in meaningful employment. The role provides individualized, hands-on coaching and training, adapted to each Member’s strengths, needs, goals, and learning style. The Job Coach monitors progress, documents observations, and communicates updates while working with Members and employment partners to support positive outcomes. The position also promotes Member dignity, rights, safety, and personal choice. Job Coaches follow individualized service plans, organizational policies, and applicable regulations, and use appropriate prevention and de-escalation techniques when challenging situations arise. Full-time and part-time opportunities are available, with a starting wage of $16.50 per hour. Paid training, paid travel time, and mileage reimbursement are offered; benefits are subject to applicable eligibility requirements.

Requirements

At least 18 years of age.
High school diploma, equivalent education, and/or relevant work or life experience.
Experience supporting individuals with physical or mental disabilities.
Strong communication, listening, and relationship-building skills.
Positive, supportive attitude and ability to motivate others.
Patience, flexibility, and creative problem-solving abilities.
Ability to work independently in community employment settings.
Commitment to dignity, inclusion, and person-centered support.
Willingness to work a flexible schedule based on Member and employer needs.
Knowledge of appropriate crisis prevention and de-escalation techniques.
Valid Wisconsin driver’s license, proof of auto insurance, and ability to meet agency driving standards.
Ability to successfully complete required caregiver background checks.
Reliable phone with voicemail and access to email.

Nice To Haves

Experience working with individuals with severe and persistent mental illness.

Responsibilities

Provide individualized, hands-on coaching at community employment sites.
Help Members learn job responsibilities, strengthen workplace skills, and build independence.
Demonstrate tasks, encourage Members, and celebrate progress toward employment goals.
Support Members in developing problem-solving, communication, and decision-making skills.
Help Members navigate workplace challenges and build positive working relationships.
Encourage self-direction, personal growth, and greater independence on the job.
Understand each Member’s strengths, needs, and employment objectives, and adapt coaching to individual learning styles and abilities.
Monitor progress, document observations, and communicate relevant updates.
Collaborate with Members and employment partners to support successful outcomes.
Respect Member rights, dignity, and personal choices.
Follow individualized service plans, organizational policies, and applicable regulations.
Recognize challenging situations and use appropriate prevention and de-escalation techniques.
Maintain a positive, professional presence in community workplaces.