Job Coach - Auburn, Sacramento, Roseville & Elk Grove (Afternoons/Evenings)

PRIDE Industries • Roseville, CA

18d • Hybrid

About The Position

Under general supervision, the Job Coach provides employment support to employees with disabilities working at a commercial contract. The role helps employees maintain hygiene and attendance, communicate effectively, work with customers, interact positively with supervisors, leads, and coworkers, and perform their jobs to the best of their ability. The Job Coach applies knowledge of working with employees with disabilities and provides support during the workday so employees can complete job tasks and meet customer and contract needs, with accommodations as necessary.

Work is performed at customer worksites, with some duties in an office environment. The position involves frequent travel and work during days, evenings, and weekends. The Job Coach may work with clients or employees with behavioral challenges and may encounter chemicals, dust, equipment noise, and outdoor weather conditions.

Requirements

• High school diploma or GED.
• Ability to communicate effectively and respond to questions and requests from team members, customers, and others.
• Effective written communication skills using appropriate business English.
• Human relations skills to maintain effective working relationships with the team.
• Effective customer service skills.
• Intermediate computer literacy, including word processing, spreadsheet, database, and presentation software.
• Basic mathematical ability, including addition, subtraction, multiplication, and division.
• Demonstrated customer service, problem-solving, and common-sense skills.
• Ability to maintain sufficient strength, agility, and endurance to perform during stressful physical, mental, and emotional situations without compromising personal or others’ health and well-being.
• Ability to maneuver around worksites on uneven surfaces, view a computer screen or monitor, use a keyboard, and travel to various sites.
• A valid driver's license may be required depending on local, state, or contract requirements.

Nice To Haves

• Knowledge of custodial work.
• One year or more of work experience with people with disabilities.

Responsibilities

• Monitor and teach employees with disabilities workplace skills, answer their questions, and provide direction throughout their shifts.
• Assist employees with arrival and departure, transportation, and learning worksite protocols and rules.
• Coach and train employees in managing attendance, schedules, performance, interactions, and personal behavior.
• Assist a counselor, Human Resources, or the direct supervisor with maintaining case files and related records, including case notes, incident reports, health and safety risk assessments, timecards, evaluations, performance summaries, wage evaluations, and work assessments.
• Ensure employees work safely and maintain quality standards.
• Communicate with employees and supervisors to support positive and successful working relationships.
• Follow correct procedures when responding to emotional, physical, or psychological breakdowns.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED