Job Administration/Production Control Technician

City of New York•New York City, NY
•Onsite

About The Position

The Financial Information Services Agency (FISA) is hiring a Job Administration/Production Control Technician to monitor job flows controlled by the CA Workload Automation DE (dSeries) scheduling system. Jobs run on a z/OS mainframe, UNIX, or PeopleSoft server. The technician responds to job failures by identifying the general cause and contacting the appropriate on-call staff member for remediation. The role also occasionally involves migrating software to production or test environments, documenting problems, setting up job-flow dependencies, and executing and troubleshooting test flows. The position is located at 5 Manhattan West in New York City, near Madison Square Garden and Hudson Yards. It follows a rotating schedule of three consecutive days per week, from 7:30 a.m. to 8:00 p.m., including weekends and holidays. The schedule rotates between Monday through Wednesday and Thursday through Saturday in four-week periods.

Requirements

  • Three to five years of related scheduling experience with a Windows-based scheduling system.
  • Five years of experience escalating and documenting critical job failures and schedule problems.
  • Five years of hands-on experience executing and performing preliminary troubleshooting activities involving schedulers, batch processes, and cycle flows.
  • Meet one of the stated education and experience alternatives: a bachelor's degree in computer science, engineering, or a related field plus four years of satisfactory full-time related experience; a bachelor's degree plus eight years of satisfactory full-time related experience; or equivalent education and/or experience.

Nice To Haves

  • Extensive experience in Production Control with a mainframe or mid-range computer.
  • Familiarity with establishing job dependencies.
  • Experience troubleshooting JCL errors, using GDGs, and using utilities such as File-AID and IDCAMS.
  • Knowledge of CA Workload Automation DE or a similar enterprise scheduling package.
  • Knowledge of z/OS JCL and TSO/ISPF.
  • Experience with mainframe compile, link, and bind procedures.
  • Familiarity with file transfer protocols such as FTPS and/or Connect:Direct.
  • Excellent oral and written communication, interpersonal, organizational, and analytical skills.
  • Strong understanding of standard SDLC methodologies.
  • Knowledge of IMS and D82.
  • Knowledge of UNIX.
  • Knowledge of PUTTY and WinSCP.
  • Familiarity with Rational Tools, including ClearQuest and ClearCase.
  • Familiarity with MS Word and Excel.
  • Knowledge of PeopleSoft People Tools, including Process Monitor.

Responsibilities

  • Monitor job flows controlled by the CA Workload Automation DE (dSeries) scheduling system.
  • Respond to job failures by determining the general cause and contacting the appropriate on-call staff member for remediation.
  • Occasionally migrate software to production and/or test environments.
  • Document problems.
  • Set up job-flow dependencies.
  • Execute and troubleshoot test flows.
  • Perform preliminary troubleshooting involving the scheduler, batch processes, and cycle flows.

Benefits

  • Health insurance.
  • Pension plan.
  • Deferred Compensation Plan with 457, 401K, and Roth IRA options.
  • Pre-tax Commuter Benefit program.
  • Pre-tax Flexible Spending Accounts programs.
  • Prescription drug coverage.
  • Dental benefits.
  • Vision care benefits.
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