FT Jewelry Sales Supervisor: Grown Brilliance

Leap • Tysons, VA

2d • $23 - $28 • Onsite

About The Position

Grown Brilliance is seeking a passionate, client-focused Sales Supervisor for its boutique, powered by the Leap Platform. As part of the leadership team, the Sales Supervisor helps deliver an exceptional luxury retail experience by driving sales performance, developing associates, and providing personalized client service. The role leads by example on the sales floor through strong selling, product storytelling, and client engagement aligned with the brand. In partnership with the Store Leader/General Manager, the supervisor supports daily business performance, team development, clienteling strategies, sales initiatives, store priorities, and operational execution while maintaining high standards of service, presentation, and brand excellence.

The position is hourly, with a pay range of $23–$28, and is commission-eligible. The starting commission rate is 2%, with the opportunity to earn up to 4% based on store performance. Compensation depends on the candidate’s experience, skills, competencies, and qualifications.

Requirements

• At least 2 years of luxury, premium, or specialty retail experience.
• A strong track record of delivering exceptional customer experiences.
• Proven success in relationship-based selling, clienteling, and achieving individual and team sales goals.
• Demonstrated ability to coach, motivate, and support team members in a fast-paced retail environment.
• Strong product storytelling skills and the ability to educate clients and create meaningful connections.
• Professional presence and the ability to engage clients confidently and resolve concerns with empathy and sound judgment.
• Strong organizational skills and attention to detail.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to stand, walk, climb ladders, and lift up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace.

Responsibilities

• Lead from the sales floor by delivering personalized, relationship-driven selling experiences.
• Build client relationships through appointment selling, proactive outreach, and thoughtful follow-up.
• Use product knowledge and storytelling to educate clients and build confidence throughout the purchase journey.
• Coach and collaborate with associates to support individual and team sales goals.
• Use CRM tools, including Endear, to strengthen client engagement and encourage repeat business.
• Provide real-time coaching and feedback to improve associates’ selling skills, client engagement, and performance.
• Promote accountability, collaboration, and shared success across the team.
• Support onboarding and ongoing development of new team members.
• Partner with store leadership to identify team development and performance improvement opportunities.
• Help execute business priorities, sales initiatives, and client activations.
• Support inventory management, visual merchandising, shipment processing, and daily store procedures.
• Maintain brand standards across the client experience and store environment.
• Assist with market events, promotional activations, and other brand initiatives as needed.
• Meet personal and team sales goals through effective selling and execution of sales strategies.
• Build client loyalty and repeat business through personalized service and relationship-building.
• Support operational processes, store standards, and daily business priorities.

Benefits

• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued paid time off: full-time hourly employees can accrue up to 80 hours annually, subject to restricted dates during busy retail seasons and manager approval; part-time accrual is based on local laws.
• Employee discount and wardrobe allotment for participating Leap brands.
• Commission eligibility, with a starting rate of 2% and the opportunity to earn up to 4% based on store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed