PT Jewelry Sales Advisor: Grown Brilliance

Leap • Houston, TX

21h • $17 - $22

About The Position

Grown Brilliance is seeking a passionate, customer-focused Sales Advisor to represent its boutique and create meaningful customer connections. As a brand ambassador, the Sales Advisor delivers an elevated, personalized shopping experience through authentic engagement, product knowledge, thoughtful recommendations, and storytelling about the brand and its conflict-free, lab-grown diamonds.

The role supports sales initiatives, store standards, and daily operations while collaborating with teammates to maintain a welcoming, service-driven environment. Depending on business needs, responsibilities may include opening and closing procedures and keyholder duties. The position is commission-eligible, with hourly pay of $17–$22 and a starting commission rate of 2%, with the opportunity to earn up to 4% based on store performance. Compensation is determined by experience, skills, competencies, and qualifications.

Requirements

• At least 1 year of experience in luxury, premium, or specialty retail; hospitality; or another relationship-driven customer service environment.
• Ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
• Strong product storytelling and communication skills, including the ability to educate clients and create personalized connections.
• Professional and engaging presence, with the ability to interact confidently with clients, anticipate needs, and resolve concerns with empathy and sound judgment.
• Motivated, collaborative, and comfortable working in a fast-paced, team-oriented retail environment.
• Strong organizational skills and attention to detail, with willingness to support daily store operations and maintain a polished sales floor.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to work actively on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace.

Responsibilities

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Understand customer needs and provide thoughtful product solutions for an elevated shopping experience.
• Represent the brand professionally and enthusiastically, creating memorable customer experiences.
• Support store sales goals through proactive customer engagement and effective selling behaviors.
• Develop product knowledge, educate customers, share the brand story, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.
• Maintain a customer-ready store through visual merchandising, replenishment, cleanliness, and overall presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and other assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards.
• Collaborate with teammates and leadership to achieve store goals, support operations, and foster a positive team environment.
• Adapt to changing business needs, including peak selling periods, events, and special initiatives.
• Support performance across customer experience, sales metrics, brand representation, and operational execution.

Benefits

• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued paid time off: full-time hourly employees can accrue up to 80 hours annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands.
• Commission eligibility, with a starting rate of 2% and the opportunity to earn up to 4% based on store performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed