PT Jewelry Sales Advisor: Grown Brilliance

Leap•Houston, TX
•$17 - $20

About The Position

Grown Brilliance is seeking a passionate, customer-focused Sales Advisor to represent its boutique and create meaningful customer connections. The role brings the brand experience to life through authentic engagement, product knowledge, and thoughtful selling. The advisor learns customers’ needs, shares the brand story, and makes personalized recommendations to create memorable shopping experiences. The advisor supports daily sales initiatives, maintains store standards, and collaborates with teammates to create a welcoming, service-driven environment. Depending on business needs, the role may include opening and closing responsibilities, keyholder duties, and support for daily store operations. The position is commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. The stated hourly pay range is $17–$20, with compensation determined by experience, skills, competencies, and qualifications.

Requirements

  • At least 1 year of experience in luxury, premium, or specialty retail, hospitality, or another relationship-driven customer service environment.
  • Ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
  • Strong product storytelling and communication skills, including the ability to educate clients and create personalized connections.
  • Professional, engaging presence and ability to interact confidently with clients, anticipate needs, and resolve concerns with empathy and sound judgment.
  • Motivated and collaborative, with comfort working in a fast-paced, team-oriented retail environment.
  • Strong organizational skills and attention to detail, with willingness to support daily store operations and maintain a polished sales floor.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to work actively on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
  • Must be at least 18 years of age.

Nice To Haves

  • Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace.

Responsibilities

  • Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
  • Understand customer needs and provide thoughtful product solutions for an elevated shopping experience.
  • Represent the brand professionally and enthusiastically, creating memorable customer experiences.
  • Support store sales goals through proactive customer engagement and effective selling behaviors.
  • Develop product knowledge, educate customers, share brand stories, and build purchase confidence.
  • Assist customers through their shopping journey, from initial engagement to checkout.
  • Maintain a customer-ready store through visual merchandising, replenishment, cleanliness, and overall presentation.
  • Assist with inventory tasks, shipment processing, and daily operational priorities.
  • Complete opening and closing procedures, keyholder responsibilities, and other assigned operational tasks as needed.
  • Follow company policies, procedures, and brand standards.
  • Collaborate with teammates and leadership to achieve store goals, support operations, and foster a positive team environment.
  • Adapt to changing business needs, including peak selling periods, events, and special initiatives.
  • Support performance across customer experience, sales metrics, brand representation, and operational execution.

Benefits

  • Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
  • AllOne Health Employee Assistance Program.
  • 401(k).
  • Accrued paid time off. Full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
  • Employee discount and wardrobe allotment for participating Leap brands.
  • Commission eligibility, with a starting rate of 2% and the opportunity to earn up to 4% based on store performance.
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