FT Jewelry Sales Advisor: Grown Brilliance

Leap • King of Prussia, PA

2d

About The Position

Grown Brilliance is seeking a passionate, customer-focused Sales Advisor to represent its boutique and deliver personalized, memorable shopping experiences. The advisor builds customer relationships through authentic engagement, active listening, product knowledge, brand storytelling, and thoughtful recommendations. The role supports sales initiatives, store standards, and a welcoming, service-driven team environment. Depending on business needs, responsibilities may include opening and closing procedures, keyholder duties, and other daily store operations. The position is commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. The hourly pay range is $17–$22; compensation depends on the candidate’s experience, skills, competencies, and qualifications.

Grown Brilliance creates 100% conflict-free, lab-grown diamonds in timeless designs, modern styles, and customizable options. Its parent retail platform, Leap, supports modern brands through technology, operational expertise, and retail excellence, managing more than 100 stores across the country.

Requirements

• At least 1 year of experience in luxury, premium, or specialty retail; hospitality; or another relationship-driven customer service environment.
• Demonstrated ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
• Strong product storytelling and communication skills, including the ability to educate clients and create personalized connections.
• Professional and engaging presence, with the ability to interact confidently with clients, anticipate needs, and resolve concerns with empathy and sound judgment.
• Motivation and collaboration, and comfort working in a fast-paced, team-oriented retail environment.
• Strong organizational skills and attention to detail, with willingness to support daily store operations and maintain a polished sales floor.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to work actively on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace.

Responsibilities

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and offering thoughtful product solutions.
• Represent the brand professionally and enthusiastically, creating memorable customer experiences.
• Support store sales goals through proactive customer engagement and effective selling behaviors.
• Develop product knowledge, educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout the shopping journey, from initial engagement through checkout.
• Maintain a customer-ready environment through visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards.
• Collaborate with teammates and leadership to achieve store goals, support daily operations, and foster a positive team environment.
• Adapt to changing business needs, including peak selling periods, events, and special initiatives.
• Focus on customer experience and sales measures including conversion rates, Units Per Transaction, Average Order Value, and return clients.

Benefits

• Commission eligibility: starting commission rate of 2%, with the opportunity to earn up to 4% based on store performance.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued paid time off: full-time hourly employees can accrue up to 80 hours annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed