Jewelry/Sales Specialist

Kroger•Vancouver, WA

About The Position

Fred Meyer Jewelers sales professionals create an approachable, special, and lasting fine-jewelry experience. They help customers turn meaningful moments into celebrations, make products relevant and accessible, and achieve personal sales targets. The company provides training in sales techniques, product knowledge, and skills to help sales professionals succeed and create a refreshing, uplifting shopping experience. Employees are expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of themselves and others.

Requirements

High school diploma or GED.
At least 18 years of age.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including targets for credit applications and protection-plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, foster a positive working atmosphere, and support team performance.
Build lifelong emotional connections with customers through clienteling.
Present merchandise and provide customers with product knowledge, features, and benefits.
Advise customers about jewelry and gem quality, cuts, and value, and assist with selecting gem mountings and settings.
Attend required monthly meetings.
Operate the point-of-sale system, take payments, and obtain credit authorization.
Inspect and clean customers’ jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform store opening and closing procedures according to the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory processes and complete case counts.
Remain flexible to work any shift, including weekends, holidays, and overtime.