JEWELRY/SALES SPECIALIST
About The Position
Fred Meyer Jewelers sales professionals provide an approachable, special, and lasting fine-jewelry shopping experience. They help customers celebrate meaningful moments, make products relevant and accessible, and achieve personal sales targets. The company provides training in sales techniques, product knowledge, and skills. The role also requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others. The position includes customer service and sales, jewelry and merchandise guidance, point-of-sale transactions, basic jewelry and watch services, store merchandising and upkeep, inventory activities, and compliance with opening, closing, loss-prevention, and security procedures. The specialist must be flexible to work any shift, including weekends, holidays, and overtime, and must be able to perform the essential functions with or without reasonable accommodation.
Requirements
- High school diploma or GED.
- Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
- Goal-oriented, sales-driven, and passionate about succeeding.
- At least 18 years of age.
- Ability to pass a drug test.
- Ability to maintain confidentiality.
- Accuracy and attention to detail.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Previous sales, retail, and/or jewelry experience.
Responsibilities
- Model Customer 1st behavior and deliver and encourage excellent customer service.
- Achieve personal sales targets, including targets for credit applications and protection-plan attachment rates.
- Promote Diamond Parties and special events to customers.
- Work with teammates toward store goals, fostering a positive work atmosphere and supporting team performance.
- Build lasting emotional connections with customers through clienteling.
- Present merchandise and explain product knowledge, features, and benefits.
- Advise customers on jewelry and gem quality, cuts, and value, and assist with selecting gem mountings or settings.
- Attend required monthly meetings.
- Operate the point-of-sale system, take payments, and obtain credit authorizations.
- Inspect and clean customers' jewelry.
- Provide estimates for jewelry and watch repairs.
- Replace watch batteries and adjust watch bands.
- Follow receiving and processing procedures.
- Display merchandise and promotional materials according to corporate merchandising plans.
- Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
- Perform basic housekeeping, including vacuuming carpets, cleaning display surfaces and merchandise, and washing windows.
- Maintain location safety and security by following loss-prevention and security policies and procedures.
- Participate in inventory processes and complete case counts.
- Remain flexible to work any shift, including weekends, holidays, and overtime.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
