Jewelry/Sales Specialist

Kroger•Lynnwood, WA

About The Position

Fred Meyer Jewelers sales professionals create a welcoming, approachable, special, and lasting fine-jewelry experience. They help customers celebrate meaningful moments by making products relevant, exciting, and accessible, while achieving personal sales targets and supporting store goals. The company provides training in sales techniques, product knowledge, and skills to help sales professionals succeed and create a refreshing, uplifting shopping experience. Associates are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and safety of themselves and others.

Requirements

High school diploma or GED.
At least 18 years of age.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Flexibility to work any shift, including weekends, holidays, and overtime.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including targets related to credit applications and protection-plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, fostering a positive atmosphere and supporting team performance.
Build lasting customer relationships through clienteling.
Present merchandise and explain product knowledge, features, and benefits.
Advise customers on jewelry and gem quality, cuts, and value, and assist with selecting mountings or settings.
Attend required monthly meetings.
Operate the point-of-sale system, accept payments, and obtain credit authorizations.
Inspect and clean customers’ jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory processes and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.
Perform the essential functions of the position with or without reasonable accommodation.