Jewelry/Sales Specialist

Kroger•Monroe, WA

About The Position

Fred Meyer Jewelers seeks a welcoming, friendly, understanding, caring, dynamic, driven, and creative sales professional who believes their work helps deliver an ideal customer experience. The role achieves personal sales targets by helping customers celebrate meaningful moments through an approachable, special, and lasting fine jewelry experience. Sales professionals engage customers to make products relevant, exciting, and accessible. Training is provided in sales techniques, product knowledge, and skills to support success and create an uplifting shopping experience. Associates are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and safety for themselves and others.

Requirements

High school diploma or GED.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
At least 18 years of age.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including credit applications and protection plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, support colleagues, and contribute to a positive working atmosphere and team performance.
Build lifelong emotional connections with customers through clienteling.
Present merchandise and explain product knowledge, features, and benefits.
Advise customers on jewelry and gem quality, cuts, and value, and assist with selecting mountings and settings.
Attend required monthly meetings.
Operate the point-of-sale system, take payments, and obtain credit authorization.
Inspect and clean customers’ jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.