Jewelry Associate

The TJX Companies, Inc.•Fairfax, VA

2d•$15 - $15•Onsite

About The Position

The Jewelry Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following TJX’s REACH philosophy, and maintaining a clean and organized store environment. The associate follows operational, merchandise, and loss-prevention standards and is cross-trained in multiple store areas to support business needs. The role supports customer service, Front End coverage, Dressing Room and Jewelry needs, loyalty and credit programs, store recovery and cleanliness, merchandise processing and presentation, register and cash-office activities as required, and store safety and shrink-reduction efforts. Other duties may be assigned.

Responsibilities

Engage and interact with customers while modeling REACH principles and supporting a positive store culture.
Promote TJX Rewards credit and loyalty programs.
Support and respond to Front End coverage, Dressing Room needs, and Jewelry needs.
Communicate accurately and effectively with management and Associates, and accept recognition and constructive feedback.
Follow labor laws and Associate meal and break period policies.
Maintain organization, cleanliness, and recovery standards on the sales floor and participate in maintaining and cleaning the entire store.
Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
Process and prepare merchandise for the sales floor according to Door to Floor and Working Smart principles.
Follow Front End policies and procedures, including ringing sequence and operational controls such as RIL, voids, and refunds.
Balance register drawers and/or the cash office as required.
Ensure go-backs are properly tagged or hung and promptly returned to the sales floor.
Uphold merchandising philosophy, merchandise standards, and signage standards.
Partner with the Merchandise Coordinator to create and maintain compelling features and flex the sales floor as needed.
Ensure merchandise is properly tagged, hung, secured, and coded.
Initiate and participate in store recovery as needed.
Support and participate in store shrink-reduction goals and programs.
Follow operational and loss-prevention controls according to company guidelines and policies.
Immediately identify and communicate alert signals and potential safety issues to management or loss prevention.
Do not pursue or apprehend shoplifters.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical, dental, and vision coverage for those meeting service or hours requirements
Health savings account (HSA) for those meeting service or hours requirements
Health care flexible spending account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short- and long-term disability coverage for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick time for those meeting service or hours requirements
Auto and home insurance discounts for those meeting service or hours requirements
Scholarship program for those meeting service or hours requirements
Adoption assistance for those meeting service or hours requirements