Janitorial Supervisor - NWABSD

NANA Management Services•Kotzebue, AK
•Onsite

About The Position

The Custodial Supervisor is a hands-on, field-based leader supporting custodial service delivery at Northwest Arctic Borough School District schools. The General Manager retains overall operational oversight, accountability, strategic decisions, and communications with senior leadership. During school visits, the Supervisor provides on-site direction, conducts inspections, verifies inventory, trains staff, and leads or performs priority cleaning projects, especially floor care. The Supervisor independently travels to village sites and collaborates with the General Manager to develop and execute corrective action plans. The Supervisor exercises on-site operational direction while visiting assigned schools and works with the General Manager on corrective action plans, priorities, and project scheduling. Significant staffing concerns, safety issues, budget commitments, service disputes, and matters involving district or NMS senior leadership must be escalated to the General Manager. The Supervisor does not independently commit the program to major changes. Travel to village sites is expected approximately weekly or biweekly, primarily independently, with overnight stays when needed. The schedule and length of visits depend on project scope, staffing, school calendars, flight availability, and severe weather. The Supervisor must communicate itineraries, site priorities, delays, and visit outcomes to the General Manager.

Requirements

  • High school diploma or GED.
  • Demonstrated hands-on floor care experience, including stripping, finishing, burnishing, and carpet extraction.
  • Ability to train others in custodial and floor-care practices.
  • Ability to travel independently to remote Alaska villages, adapt to weather-related disruptions, and work flexible hours for projects.
  • Valid driver’s license and acceptable driving record under applicable NMS requirements.
  • Effective English communication skills.
  • Basic digital reporting skills.

Nice To Haves

  • At least one year of custodial experience is preferred.
  • At least one year of supervisory experience is preferred.
  • Candidates with one year of demonstrated informal leadership, such as leading projects or training or mentoring peers, will be highly considered.

Responsibilities

  • Conduct documented custodial inspections during assigned school visits, assessing cleanliness, floor condition, equipment, storage areas, safety practices, and scheduled work.
  • Provide on-site supervision and practical coaching to custodial employees, confirm priorities, and address immediate service deficiencies within assigned authority.
  • Submit inspection findings, photographs when appropriate, project status, and recommended follow-up to the General Manager after each visit.
  • Track open deficiencies, re-inspect completed corrective work, and develop corrective action plans jointly with the General Manager.
  • Plan, coordinate, lead, and personally assist with floor stripping, refinishing or waxing, scrubbing, buffing, carpet extraction, deep cleaning, and other assigned school cleaning projects.
  • Assess floor conditions and estimate labor, equipment, supplies, and time requirements; coordinate site access and project timing with school contacts through approved channels.
  • Ensure proper equipment operation, chemical dilution, PPE, floor-finish curing, signage, and safe work practices.
  • Document project completion, materials used, remaining work, and barriers; communicate progress and needs to the General Manager.
  • Inspect and track site-level custodial supplies, chemical inventory, equipment condition, and storage practices; identify shortages and recommend replenishment or repairs.
  • Assist with inventory counts, supply distribution, and delivery coordination to village schools.
  • Train staff in cleaning procedures, floor care, equipment use, safety, and consistent service standards; provide documented observations and feedback to the General Manager.
  • Help coordinate daily assignments and work coverage during site visits; review work documentation or timesheets as delegated.
  • Escalate significant staffing concerns, safety issues, budget commitments, service disputes, and matters involving district or NMS senior leadership to the General Manager.
  • Travel independently to assigned village sites and other NWABSD school facilities as directed; communicate itineraries, priorities, delays, and visit outcomes to the General Manager.
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